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Counselling Services

Our Counselling service provides students/ākonga with short-term counselling support. This could mean support for matters that are affecting your studies such as stress, anxiety, life challenges, whānau dynamics, relationships, sexuality, and mental health. 

Sessions are free for all students/ākonga and are usually 50-60 minutes long. This confidential service allows you to discuss your concerns and emotions in a safe place. For many, one to two sessions may be enough, but if you do need more we can discuss this with you and develop a plan or offer referrals if appropriate.

Counselling Services include:

  • Face-to-face appointments at both campuses
  • Phone appointments
  • Online web-based appointments (via Zoom)

How to make an appointment

To make an appointment and for more information, please contact the team by phone at 07 834 8869 or by emailing

For bookings, please include in your email your full name, Student ID, best contact number, and a brief description of what you hope to be assisted with.

Our team

Wintec counsellors are highly skilled and here to listen without judgement helping you explore ways of dealing with challenges. Click on the below to meet our team.

Helen Spencer

Helen Spencer


If you are unable to keep your booked appointment, please contact us as soon as possible; we may be able to offer the space to another student then.


What is discussed during sessions is strictly confidential within the Health Services Centre unless permission is given otherwise.

External support services

Note: The below are not affiliated with Wintec.​

For 24/7 high-risk urgent mental health support, please call Waikato DHB Crisis Assessment Team (CAT) on 0800 505050.

If you need to talk to someone after hours, you can free text or call 1737 anytime. This is a NZ-wide 24/7 phone service.

External agencies

  • Lifeline: 0800 543354
  • Youthline: 0800 376633, or text 234
  • Suicide Crisis Helpline: 0508 828 865
  • Anxiety NZ: 0800 269 4389
  • Family Violence Helpline: 0800456 450
  • Shakti Crisis Line: 0800 742584 (for migrant or refugee women living with family violence)
  • Drug & Alcohol Helpline: 0800 787 797, or text 8691
  • Just a Thought
  • CALM 
  • Depression

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