In this section

Wintec Counselling Services

Summer holiday hours

Counselling services will be closed from 12pm Friday 17 December 2021 till Monday 10 January 2022.

Support during this period can be accessed from the following services, available 24/7 at no cost to yourself:

  • Text 1737
  • Lifeline – 0800 543 354
  • Depression Helpline – 0800 726 666

 For emergencies, please dial 111 or the Criss team on 0800 505 050.



Counselling is a free, confidential service that allows you to discuss your concerns and emotions in a safe place. Wintec counsellors are here to listen without judgement and can help you explore ways of dealing with life’s challenges.

Wintec Counselling Services include:

  • Face-to-face appointments
  • Phone appointments
  • Online web-based appointments

How to make an appointment

To make an appointment and for more information, please contact the Health Services team.

Phone: 07 834 8869

After hours and alternative help

Note: The below are not affiliated with Wintec.​


Youthline works with young people, their families and those supporting young people. Our organisations are made up of volunteer and paid staff members - and we have centres based across the country.
At Youthline, we try to make it easy for you to get in touch by making sure that there are lots of ways you can reach us.

Contact Youthline:

Free call: 0800 376 633
Free text: 234

youthline logo


Whatever the issue, we’re here to listen. We’re committed to providing a safe, effective and confidential service to support the emotional and mental wellbeing of our callers and communities.
Calls and text messages are answered by qualified counsellors and well-trained volunteers.
Volunteers undergo world-class counselling training and supervision, providing a caring and professional service to a wide range of people in need. They deal with many kinds of issues including psychological and emotional distress, financial and work issues, marriage and family problems and with callers who are lonely, ill, depressed or the victims of violence or abuse.

Contact Liveline:

Call 0800 LIFELINE (0800 543 354) or text HELP (4357) for free, 24/7, confidential support – 24 hours a day, seven days a week.

The Lowdown

The Lowdown team are an experienced group of counsellors, who are available 24/7 so you can contact us anytime by email or text.

Your message will be answered by one of our team, who will ask you a little bit about yourself and your situation so they can find the best way to help you. (You are not always guaranteed to get the same staff member).

We’ll work with you to find the support you need, we might ask about your feelings and what is happening for you, but our trained staff are there to provide a safe space for you to share and they will give you the time and space that you need to talk if you want to.

Contact The Lowdown:

Text: 5626
Phone: 0800 111 757
You can also webchat and email from their website here.

Waikato Institute of Technology is part of Te Pūkenga - New Zealand Institute of Skills and Technology Learn More

Learn with purpose

Explore Te Pūkenga

Te Kāwanatanga o Aotearoa - New Zealand Government

Te Kāwanatanga o Aotearoa - New Zealand Government

Copyright © 2022 Waikato Institute of Technology