Health Privacy Information
This statement explains how we collect, use, store and share your health and counselling information and the rights you have in relation to that information. We are required to keep your information accurate, up to date, relevant for your treatment
and care, and secure.
Your health and counselling record belongs to you. You can see it, ask us to correct it and find out how it’s been used.
You directly consent to your health information being collected when you complete the online counselling form or complete a Health Services patient information form for international students or to been seen as a casual patient.
When we collect your information – we collect information about you when:
- You enrol with this practice.
- You attend an appointment or receive care.
- We receive information about you from other health services involved in your care
What information we collect -We may collect the following information:
- Demographic information – such as your name, date of birth, gender, address, ethnicity, citizenship status, and National Health Index (NHI) number.
- Health information – such as medical conditions, medications, allergies, immunisations, test results and clinical notes
- Information about health care and treatment you have received, are receiving or have been referred for.
- Information about financial transactions with the practice
How we collect information - Information collected directly from you:
We usually collect information directly from you. We will explain why the information is needed, how it will be used, and any choices for your care.
Information collected from other sources – Third party information:
From time to time, we may collect or receive information about you from other health providers and health services involved in your care. We may also collect health and personal information about you from other sources where this is lawful, appropriate,
and necessary for your care.
These sources may include:
- Wintec tutor/kaiawhina
- Other health care providers involved in your care (such as hospitals, specialists, urgent care centres, telehealth services, midwives, allied health providers, Well Child/Tamariki
- Ora providers, laboratories, and radiology services.
- National Health information systems: such as the National Enrolment Service (NES), Aotearoa Immunisation Register, National Screening Unit (cervical, bowel and bowel programmes) and e prescribing systems.
- Pharmacists and pharmacy services: including information about medicines prescribed or dispensed.
- Public health authorities: where reporting is required by law for eg notifiable conditions.
- Whānau carers, or support people: where you have given consent or where this is necessary for your care and safety.
Shared health records:
This practice contributes to an electronic shared health record that allows authorised health providers to access a summary of your health information when needed for your care.
You can choose to:
- Opt off the shared record entirely.
- Exclude information from specific providers.
- Exclude specific information (such as condition or medication)
Please talk to us if you would like to limit what is shared in this record. Opting out may mean clinicians have less information in urgent situations.
Your choices:
You can talk to us if you want to limit how your information is used. Some uses are required by law or necessary for safe care, and we will explain any impacts on your care or access.
For people under 16, we follow health and privacy laws to decide when information can be shared with parents or caregivers.
Information may be withheld if sharing would place a young person at risk.
Visiting another practice:
If you are under 18 or have a high user health card or community services care and you visit a GP who is not your regular doctor, the place you are enrolled with for usual care will be informed of the date of that visit. The name of the practice you
visited and the reason for the visit will not be disclosed unless you have agreed to this.
