Wintec is operating under Alert Level 1 and we are here to support our students’ learning. Together we are working with our learners to support your education.
Please find answers to your most frequently asked questions on this page, which we will continue to update as we hear more from you.
If you have a question that is not answered here, please email info@wintec.ac.nz.
At Alert Level 1, you can go to work and school, but should follow public health measures and consider others around you.
Some important things to remember are:The most important things you can do to protect yourself and others are:
Find out more about Alert Level 1.
Access to Wintec buildings and services during Alert Level 1
Wintec buildings and services are open as normal.
City Campus
Rotokauri Campus
I am unable to study in this situation and I want to withdraw. What happens with my fees?
I'm struggling financially. Where can I get help?
I’m feeling overwhelmed - where can I get support?
The Mental Health Foundation has a number of tools to help with your mental wellbeing. You can also check out these pages for support:
You can find out what government support is available to you if you are struggling to get essential services and basic needs here.
What other external resources are available to me?
The following resources contain up-to-date information relating to COVID-19:
Covid-19 is contained at Alert Level 1, but it’s still worthwhile to keep a safe distance from people you don’t know while out and about. This will help to minimise the spread of COVID-19 if community transmission returns.
Wintec hubs and services are open during Level 2.
Remember to scan your QR code when going into Wintec buildings so that we can continue with contact tracing and enable Bluetooth.
Unless you are feeling unwell, or have symptoms, it’s business as usual for study and work. If you were in any places the Covid-19 Government tracing team are concerned about, then you may get a phone call if you used the contact tracing app.
View the current locations of interest. If you were in any of the locations specified at the relevant times, then please follow the Ministry of Health advice around casual or casual plus contacts.
If you have symptoms, then please get tested. If not, please try not to stress about it. Find information on Covid-19 testing, including where to find testing centres here. If you have been tested or confirmed with COVID-19, you will also need to complete the Wintec COVID-19 update form.
If you have been required to self-isolate please fill in this form so that Wintec can offer you support and advice around your work or study situation.
Are the student support services available?
Yes, all Wintec Support Services are open and available as usual. You can also check-out the Academic Learning Toolkit designed to help you through your study journey and connect you to additional support services.
My tutor is holding "live'' Zoom classes and I was unable to attend. Will a recording of this class be available to me?
Do we still have to submit hard copies of our assessments?
Now that we have returned to campus some classes might require hard copies, however, your tutor should have informed you of this. Check with your tutor if you are unsure.
Will marking and assessment concessions be more flexible?
We recognise that this is a stressful time for everyone and will be taking students situations into consideration. Keep communicating with your tutors if you are struggling or you feel your performance is impaired and follow normal processes. We are certainly taking a gentle approach in these uncertain times.
Will our assessments be changing?
Any changes to assessments, group or otherwise, should have all been made and communicated to you. If you are still unsure about your assessments, please get in touch with your tutor ASAP. If you need an extension for any assessments, then discuss this with your tutor. If you still need clarity, then talk to the team manager for that programme.
What if I need specialist equipment to complete an assessment, but I don't have it?
All Wintec campuses are fully open. On campus, you will have access to specialist software and equipment in our computer labs. Some software is also now available in the cloud so that staff and students can get access to it. Contact your tutor to find out what the situation is with the software you require.
Will I be able to access one on one support with my tutor?
This should be possible. Contact your tutor via email and request a specific time to meet with them on-line via zoom. Remember that they will be busy with other students too, so be ready with specific questions and perhaps even email some questions through so that they can prepare before they meet with you.
I don't have a laptop/computer at home - can Wintec help?
Let us know. Email your student name, ID number, centre, programme/module to info@wintec.ac.nz or call us on 0800 2 Wintec. Also, there are laptop dispensers, where you can borrow a laptop for a few hours, at both our City and Rotokauri hubs.
Can we get specialist software put on our personal computers (at no cost)?
Some software is now available in the cloud so that staff and students can get access to it. Contact your tutor to find out what the situation is with the software you require.
Can we get access to specialist software/equipment during this time?
All Wintec campuses are fully open. On campus, you will have access to specialist software and equipment in our computer labs. Some software is also now available in the cloud so that staff and students can get access to it. Contact your tutor to find out what the situation is with the software you require.
I need access to Microsoft 365 for my online learning, can Wintec give this to me at a discount?
We recommend you register with NauMai NZ - a New Zealand Education resource for international students. You can join to receive regular email updates regarding study, visas, healthcare and finances. Visit their website here.
Don’t forget to check the Wintec Covid-19 page for up to date information on what is happening in the country and at Wintec here.
Are International students eligible for any financial support?
Yes they are. The Wintec Manaaki Financial Support Grant is available to students who need immediate and temporary financial help.
When you apply, you'll need to explain what's changed in your situation, why you no longer have money for your day to day living expenses, how much you need, what you will use the money for and how much your living expenses are. The more specific information you can provide, the better. The application form is here.
If you have enough money in your bank account to pay for your living expenses, or if you have FTS, you should be using this money now.Can you help me to find a job?
Yes, our Careers team can help. They’ll help you create a New Zealand style CV and cover letter, assist with interview skills, show you great places to search for jobs and help with general employability skills. They also run workshops designed to help you find work. Contact them at Careers@wintec.ac.nz or visit Student Life, in the Hub (close to Student Learning Services) to make an appointment.
I have a few questions about my visa – who can I talk to?
As an international student, you're in New Zealand legally because of the visa granted to you by Immigration New Zealand. If you have visa questions, you should contact them here https://www.immigration.govt.nz/contact
Staying with a Wintec approved homestay or in Wintec accommodation is a really good idea. You have the extra reassurance of knowing you’ll be safe, and with some options, meals are included, which helps you manage costs. For information about Wintec accommodation, click here or email international.accommodation@wintec.ac.nz.
I am doing a WTA course. Is this still going ahead?
How do I access my WTA course?
To access your online learning site (Moodle) and course information, click here.
Follow the link and log in using your 'Username' and 'Password' details.
Once you have logged in, you will see the course or courses that you are enrolled in on your dashboard.
This also includes a course named 'Keteparaha - Toolbox of Resources'. This course contains helpful information and resources about learning online, meeting the team, and how to get support. Please take the time to have a look at this. We have also attached a Student Moodle User Guide with some basic instructions on how to navigate your way around Moodle.
If you select your course, it will open your programme's Moodle site. Our expectation is that you will log in to Moodle on your normal designated Trades Academy days. This is when your tutors will be available for any questions or additional support. You should continue to work on your schoolwork, as assigned through your school, for the remaining days of the week.
I don’t know my WTA login or password.
If you need your login and/or password, head to the "student password portal" and follow the instructions to find your username and reset your password. Alternatively, phone 0800 4 Wintec (0800 4 946832) and we can help you out. We are open from 8am–5pm Monday to Friday.
I have questions about my WTA course.
If you have any questions please contact your tutor, their contact details are available for you on the main page of your Moodle programme site. If you are having issues logging into Moodle for the first time, you can contact your student advisor.
WTA Student Advisors:
Jackie Uerata, Kopu Campus: jackie.uerata@wintec.ac.nz
Yvonne Maru, Otorohanga Campus: yvonne.maru@wintec.ac.nz
Will Helu, Rotokauri Campus: will.helu@wintec.ac.nz
Natalie Freeman, Rotokauri Campus: natalie.freeman@wintec.ac.nz
Twelve carpentry apprentices who are studying at Wintec Centre for Trades will compete in the New Zealand Certified Builders (NZCB) association’s annual Apprentice Challenge’s Waikato heat.
Six Māori psychiatric assistants are now studying their way to a degree-level nursing qualification at Wintec thanks to a new partnership with Waikato DHB developed to help upskill the Māori health workforce.
The sound of chainsaws cutting into the gnarly old pines by the beach is a sign the Arboriculture Level 3 class is getting a practical lesson at Wintec's newest delivery site in Whaingaroa, Raglan.
