information technology professionals working on a computer

New Zealand Diploma in Information Technology Technical Support

New Zealand Diploma in Information Technology Technical Support Incorporating the New Zealand Certificate in Information Technology (Level 5)

BI1607

Course details

  • Jul 2021
    Feb 2022
  • One year
  • Full-time or Part-time
  • FREE under TTAF (usually $7,472* per year)
  • Level 5
  • Available for International Students. International Fee Guideline
  • Hamilton City Campus

Summary

This programme will provide students with the knowledge and skills for a career in information technology. It is equivalent to the first year of the Bachelor of Applied Information Technology, so if students choose to progress to the degree they will only need to undertake another two years of study.

Students will develop an awareness of the IT environment and an appreciation of the needs of users. Students will develop the skills to work in roles such as computer technician, help desk and technical support officer, entry-level network administrator, network engineer, and applications support analyst, focusing on technical support. This programme incorporates the New Zealand Certificate in Information Technology.

Please note, students in this programme are encouraged to bring their own device (a laptop). Specifications can be found here.

​View programme modules

Module codeModule titleLevelCreditsPre-requisitesCo-requisites
COMP501Information Technology Operations 515

 
COMP502Fundamentals of Programming and Problem Solving515

 
INFO501Professional Practice 515

 
INFO502Business Systems Analysis and Design 515

 
COMP503Introduction to Networks 515

 
COMP504IOperating Systems and System Support 515

 
INFO503Database Principles515

 
INFO504Technical Support​
515

 
​​ ​

Career/further opportunities

Graduates may be employed in roles such as computer technician, help desk and technical support officer, entry-level network administrator, network engineer, and applications support analyst with a particular focus on technical support.

This programme can lead on to further progressive study at a degree level. 

Disclaimers

Entry criteria

You can apply for this programme if you meet one of the below options.

Based on your school achievement (secondary school study)​

  • 40 credits at NCEA Level 2; including 10 literacy credits at NCEA Level 2 and 10 numeracy credits at NCEA Level 1;
  • Or a recognised equivalent. ​

Based on study completed after school (tertiary study)

  • Completed a relevant course at NZQF Level 3;
  • Or a recognised equivalent. ​

Based on discretionary entrance

If you don’t meet any of the above options, and you think you have what it takes to complete this programme, you can apply for discretionary entrance. Your application may be accepted if you can demonstrate a good chance of success. Approval of discretionary entrance applications is decided by the relevant manager. If your application is approved, your acceptance into further programmes relies on you demonstrating success in this programme.

English language requirements

Candidates who have English as a second language are required to have an International English Language Test System (IELTS) score of 5.5 in the academic band, with no individual band score lower than 5.0; or equivalent.

Want to see full details of the entry criteria?
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Pathways

IT_01

To check what you need to gain entry to a course, review the entry criteria available on each programme page. These assist you in understanding what qualifications or experience are typically required to gain entry. You can contact our team at info@wintec.ac.nz or 0800 2 Wintec at any time for further guidance.

Your first day

Are you ready for your first day of class? Check out your start date and where you need to be. You can also find useful information about studying at Wintec on our welcome page.

Year 1 students starting July 2021

Date: Tuesday 6 July 2021
Time: 9am-12pm
Venue: Events Room 1, City Campus

What you will need

Please note, students in this programme are encouraged to bring their own device (eg a laptop). Specifications can be found here.

Timetable information

All Wintec timetables are available online here.

How to find your way around

Campus maps can be found here.

Parking and bus information

Both the Rotokauri and City campuses have parking available - permits are required. Learn more about parking and find out about discounted bus services here.

He reo pōwhiri  - Your official welcome to Wintec

Tēnei te mihi mahana ki a koe e piki nei, e kake nei ki te Kuratini o Waikato.

You are warmly invited to attend the official welcome to Wintec for all new students, staff and whānau (family) at either our marae, Te Kōpū Mānia o Kirikiriroa or Rotokauri campus. The pōwhiri is a welcoming ceremony involving mihimihi (speeches), waiata (singing), and will conclude with kai timotimo (light refreshments). Please gather at the campus hubs, and a staff member will guide you through our pōwhiri.

Click here to find out when the next pōwhiri will be.

Paying for your study

Course-related costs

Additional information

Booklist

Purchasing textbooks

If your programme requires you to have access to textbooks, these can be purchased through a range of suppliers listed below:

    New Zealand-based suppliers

    General book suppliers

    First aid certificate

    Health status

    Uniform

    Equipment

    Clinical placement

    Prospectus (course guide)

    The Wintec Prospectus (otherwise known as a course guide) outlines everything you need to know about Wintec. It contains information about the Wintec campuses, student life, and the programmes that are on offer.

    Access your copy of the Wintec Prospectus

    The Wintec Prospectus (course guide) is available by downloading the file - click on the document below to access the file. Alternatively, to request a copy via email or the post, please complete the form below.

    Request an emailable or printed copy of the Prospectus

    Portfolio

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