information technology professionals working on a computer

New Zealand Diploma in Information Technology Technical Support

New Zealand Diploma in Information Technology Technical Support Incorporating the New Zealand Certificate in Information Technology (Level 5)

BI1607

Course details

Summary

This programme will provide students with the knowledge and skills for a career in information technology. It is equivalent to the first year of the Bachelor of Applied Information Technology, so if students choose to progress to the degree they will only need to undertake another two years of study.

Students will develop an awareness of the IT environment and an appreciation of the needs of users. Students will develop the skills to work in roles such as computer technician, help desk and technical support officer, entry level network administrator, network engineer, and applications support analyst with a particular focus on technical support. This programme incorporates the New Zealand Certificate in Information Technology.

Please note: Students in this programmes are encouraged to bring their own device (a laptop). Specifications can be found here.

​View programme modules

Module codeModule titleLevelCreditsPre-requisitesCo-requisites
COMP501Information Technology Operations 515

 
COMP502Fundamentals of Programming and Problem Solving515

 
INFO501Professional Practice 515

 
INFO502Business Systems Analysis and Design 515

 
COMP503Introduction to Networks 515

 
COMP504IOperating Systems and System Support 515

 
INFO503Database Principles515

 
INFO504Technical Support​
515

 
​​ ​

Career/further opportunities

Graduates may be employed in roles such as computer technician, help desk and technical support officer, entry-level network administrator, network engineer, and applications support analyst with a particular focus on technical support.

The programme can lead on to further progressive study at degree level. 

Events

No events.

Entry criteria

You can apply for this programme if you meet one of the below options.

Based on your school achievement (secondary school study)​

  • 40 credits at NCEA Level 2; including 10 literacy credits at NCEA Level 2 and 10 numeracy credits at NCEA Level 1;
  • Or a recognised equivalent. ​

Based on study completed after school (tertiary study)

  • Completed a relevant course at NZQF Level 3;
  • Or a recognised equivalent. ​

Based on discretionary entrance

If you don’t meet any of the above options, and you think you have what it takes to complete this programme, you can apply for discretionary entrance. Your application may be accepted if you can demonstrate a good chance of success. Approval of discretionary entrance applications is decided by the relevant manager. If your application is approved, your acceptance into further programmes relies on you demonstrating success in this programme.

English language requirements

Candidates who have English as a second language are required to have an International English Language Test System (IELTS) score of 5.5 in the academic band, with no individual band score lower than 5.0; or equivalent.

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Pathways

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Your first day

Are you ready for your first day of class? Check out your start date and where you need to be. You can also find useful information about studying at Wintec on our Welcome page.

Year 1 students starting February 2020

Date: Tuesday 11 February 2020
Time: 9am-12pm
Venue: Event Room 1, City Campus

Year 1 students starting July 2020

Date: Tuesday 7 July 2020
Time: 9am-12pm
Venue: Event Room 1, City Campus

What you will need

Please note: Students in this programmes are encouraged to bring their own device (a laptop). Specifications can be found here.

Timetable information

All timetables are available via Timetable Net on our website.

How to find your way around

Parking and bus information

Both the Rotokauri and City campuses have parking available - permits are required. Learn more about parking. Find out about discounted bus services here.

Wintec pōwhiri/nau mai, haere mai

Wintec extends a warm invitation to all new students to attend a Pōwhiri to welcome the semester ahead. After formalities, light refreshments will be served in the marae dining room, Te Kōpū Mānia o Kirikiriroa, Wintec City Campus.

Click here to find out where and when the next Pōwhiri will be.

Paying for your study

Course related costs

Additional information

Booklist

Purchasing textbooks

If your programme requires you to have access to textbooks, these can be purchased through a range of suppliers listed below:

Hamilton-based supplier

  • Bennetts (Bennetts has a store operating on campus at the University of Waikato, Hamilton)

New Zealand-based suppliers

General book suppliers

First aid certificate

Health status

Uniform

Equipment

Clinical placement

Prospectus (course guide)

The Wintec Prospectus (otherwise known as a course guide) outlines everything you need to know about Wintec. It contains information about the Wintec campuses, student life, and the programmes that are on offer.

Request an email or posted copy of the Prospectus.

The Prospectus (course guide) is available in both digital and physical formats. Click on the document below to download a copy or fill in the form below to receive a copy via either email or the post.

Request an email or posted copy of the prospectus

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