Your chances of securing a job as a bank worker are best if you have experience in:
- sales or customer service
- handling cash
- digital technology.
Digital technology has changed banking industry
The rapid growth in people doing their banking online or with smartphone apps has resulted in more than 200 bank branches closing since 2012.
According to the Census, 9,195 bank workers worked in New Zealand in 2018.
Moderate turnover of bank staff
Turnover of bank workers is moderately high as they may:
- progress to management or specialist roles
- move on to other higher-paid jobs.
Growing number of bank workers located in contact centres
An increasing number of workers employed by banks are now based in contact centres due to more customers using online, mobile or phone banking services.
Most bank workers based at registered banks
Most bank workers are employed by registered commercial banks. A small number of bank workers are employed by:
- credit unions
- building societies
- mortgage-lending companies
- finance companies
- foreign exchange retailers.