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About the Certificate in Health and Wellbeing

The Wintec Certificate in Health and Wellbeing programme is a one-year qualification that prepares students to become support workers in the health and community sector. Students choose one of two strands:

  • Mental Health and Addiction Support: Students work alongside tāngata whaiora to support autonomy, foster hope, and build resilience.
  • Whānau, Community, and Social Services: Students work alongside tangata and whānau to identify goals, reduce vulnerability, and build resilience.
As part of their studies, students must complete 200 hours of work placement in a real organisation. This is where theory meets practice, and where your organisation makes a real difference.

Placements

Placements are a three-way partnership, each with a role to play:
  • The student: Reliable, punctual, and follows your policies
  • Your organisation: Supervises, guides, and signs off
  • Wintec: Coordinates, visits, and supports

How it works

Placements are split into two phases. Phase one consists of 50 hours and builds the foundations a student needs. This focuses on observation, orientation, and fundamental skills to build confidence, establish routines, and develop an understanding of professional expectations. Phase two consists of 150 hours and focuses on building independence with active participation in daily activities to develop professional judgement.

Students attend classes two days a week, with one day kept for distance learning and the remaining two for their placements. Each placement is different, and specific days are negotiated individually.

Wintec handles safety checks and provides public liability insurance for approved unpaid placement activities that are set out in the Placement Agreement

What students need to do

Each placement is unique, and not all of the below tasks apply to every organisation. Below are the activities students typically engage in.

Phase one:

  • Organisation orientation: History, mission, values, structure, policies, and procedures.
  • Meet the team and tāngata whaiora: Introduced to key staff and the people they'll be supporting.
  • First aid awareness: Understand how medical emergencies are managed in your setting.
  • Emergency procedures: Fire, natural disasters, and urgent situation protocols.
  • Incident and accident reporting: Documentation procedures, notifying personnel, follow-up actions.
  • Privacy and confidentiality: Understanding responsibility to protect sensitive information.
  • Infection control: Hand hygiene, PPE, and maintaining a clean and safe environment.
  • Building rapport: Developing professional relationships with tāngata whaiora and colleagues.

Phase two:

  • Care and support plans: Understanding individual needs, goals, and support strategies.
  • Case note documentation: Practising accurate daily documentation with supervisor review.
  • Medication processes: Observational learning of medication management and safety.
  • Team meetings: Insight into service delivery, collaborative practice, and multidisciplinary communication.
  • Advocacy: Promoting rights, dignity, and wellbeing of tāngata whaiora.
  • Communication: Active listening and clear verbal and nonverbal communication.
  • Cultural competence: Culturally responsive practice, including tikanga Māori.
  • Professional boundaries: Maintaining appropriate boundaries with tāngata whaiora and colleagues.
  • Self-determination: Supporting tāngata whaiora's right to make informed choices.
  • Personal leadership and self-care: Professional wellbeing and managing the demands of support work.
  • Other activities: Grocery shopping, budgeting support, day trips, community engagement, admission and discharge processes.

Your role

Your role as an organisation providing a placement is to provide day-to-day supervision, orientation, and on-the-job training. An industry supervisor will need to be appointed and will guide the student throughout their placement with you. The supervisor will:

  • Supervise day-to-day activities
  • Ensure appropriate resources are available
  • Ensure tasks are within the student's capacity
  • Attend all three placement meetings
  • Confirm and sign off logbook hours regularly
  • Provide attestation of demonstrated skills
  • Inform Wintec of any unexplained absences
  • Liaise with Wintec throughout the placement
  • Provide formal feedback
  • Raise any concerns promptly with the coordinator

Wintec will check in with the supervisor and the student three times during the year.

Meeting one. Before a student begins:

  • Safety checks: These are handled by Wintec and include a Police check, Children's Act 2014 training, a Children's Act 2014 questionnaire, a reference, and a referee questionnaire.
  • First in-person meeting: The student, industry supervisor, and the Wintec Work Placement Coordinator meet, negotiate the details, and sign the Placement Agreement. At this meeting, the hours schedule is confirmed, and we discuss tasks and learning goals.
  • Onboarding: A logbook is set up with the organisation, and an onboarding checklist is reviewed together, including an organisation overview, a tour, and a team introduction. We will also go over all policies, expectations, and responsibilities.

Meeting two. During placements:

  • Review progress
  • Discuss strengths
  • Identify support needs
  • Confirm the student is on track

Meeting three. Final review:

  • Final review of placement outcomes
  • Gather feedback from the supervisor
  • Student reflects on their journey
  • Celebrate achievements

Frequently asked questions (FAQs)

Find answers to the questions we hear most often from organisations before they host our students.

During a placement, is the student an employee of our organisation?
No. The placement is a learning experience, not an employment relationship. There is no expectation to pay the student. If you already have, or would like to discuss, a separate paid arrangement with the student, that is welcomed. Just let us know. Wintec provides public liability cover for approved unpaid placement activities, as set out in the Placement Agreement.
Do we need to pay the student?
No, there is no expectation to pay the student. The placement is a for-credit academic requirement. Some organisations do choose to offer paid work alongside the placement; this can be discussed and is welcomed, but not expected.
What if the student can't do certain tasks?
Students are training and should not be placed in situations beyond their capacity or knowledge level. Your supervisor decides what is appropriate. Students must follow your organisation's policies; for example, they may observe medication processes but typically won't administer medication.
How many hours per week should we expect?
Most students complete approximately 10–15 hours per week (about two days). The exact schedule is negotiated individually with each organisation and agreed upon in the Placement Agreement.
What about health and safety?
Your organisation must comply with the Health and Safety at Work Act 2015, the Privacy Act 2020, and the Children's Act 2014. You'll need risk management systems, safe work procedures, first-aid-trained staff, and PPE where appropriate. Wintec has insurance that covers students during approved placement activities.
What if a problem arises?
Contact the Work Placement Coordinator without delay. Any concerns regarding conduct, health, performance, or safety should be raised promptly. If needed, your organisation can restrict the student's access to the workplace, but please notify Wintec immediately. The placement can only be formally terminated in consultation with Wintec.
Can the student work with people under 18?
Yes, but the Children's Act 2014 applies. Wintec completes all required safety checks (police check, Children's Act training, and questionnaire) before the student begins. If your organisation has specific requirements, let us know before signing the agreement.

We would like to offer a placement. What is the next step?

Simply contact our Work Placement Coordinator using the details below. They will arrange a meeting to discuss your organisation's suitability, answer any questions, and guide you through the process.

Contact us

Do you need more information, have questions, or are ready to offer a placement? Contact one of our placement team members using the details below.