Formal Complaint Summaries
Below you can find summary reports of the formal complaints we have received, including what the complaints were about and what the outcomes were.


Between July and December, there were 19 complaints submitted through the public website form or the Faculty/Deans Office.
Half of these complaints concerned a staff member. Three concerned another student and two were related to fee disputes. Half of these complaints were upheld, while six are yet to be concluded. Two were not upheld and two were withdrawn by the complainant.

