HOSP3204 – Cafe Service
Module code
HOSP3204
Module title
Cafe Service
Prescription
To provide learners with an opportunity to develop basic skills required to deliver food and beverage service in a café.
Programmes
- NZ2104
NZQA Level
Level 3
NZQA Credits
20
Delivery method
- Web-Supported
Learning hours
- Total learning hours
- 200
Resources required
- Learning Outcomes
- LO1Follow standard operating procedures in a café environment.
LO2Provide food and beverage service in a café environment.
LO3Maintain service areas in a café environment. - Content
- LO1
• Standard operating procedures to prepare equipment and ingredients for café service
• Health and safety requirements, including food safety
• Sustainability in a café
LO2
• Product knowledge of hot and cold beverages and food
• Order processing, including accuracy, standard operating procedures and customer requests
LO3
• Set up, break down and maintenance of equipment and café dining areas
• Professional presentation to meet industry expectations - Teaching and Learning Strategy
- Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga.
- Assessment Criteria
- Assessment in this programme is either competency-based, or achievement-based with competency-based assessment for optional unit standards. Aakonga will be advised of all matters relating to summative assessment at the start of the course.
Aakonga are required to provide sufficient evidence against all learning outcomes in order to pass a course. - Learning and Teaching Resource
- All required and recommended resources are advised to aakonga via course outlines.
