HLBM502 – Interpersonal Skills
Module code
HLBM502
Module title
Interpersonal Skills
Prescription
The aim of this module is to develop the skill students require to ensure safe and therapeutic interaction with colleagues and clients in the Health Professional environment.
NZQA Level
Level 5
NZQA Credits
15
Delivery method
- Web-Based
Learning hours
- Total learning hours
- 150
Resources required
- Learning Outcomes
- On completion of this module students will be able to:
1.Discuss theories of interpersonal communication.
2.Demonstrate an understanding of the complex nature of therapeutic interaction.
3.Explore the importance of culture in relation to communication.
4.Demonstrate development of own interpersonal communication style. - Content
- Communication styles
Interpersonal communication
Therapeutic relationship
Confidentiality/legal and ethical issues
Professional and accountable communication
Communication variables - power, gender, status, perception, context, politics, media
Managing conflict
Adult learning principles - Assessment Criteria
- Students must meet all the requirements of the competency based assessment tasks to be eligible for a final grade for this module. The final grade will be on the basis of the marks from the achievement based tasks. All assessments must be attempted and submitted. Failure to do so will result in a 'fail' for the paper
- Recommended Readings
- A list of current readings will be provided on Moodle. However students are expected to read widely.
- Teaching and Learning Strategy
- Teaching strategies and learning methods will include lectures, tutorials, online exercises and independent study.
