HORT326 – Active Listening
Module code
HORT326
Module title
Active Listening
Prescription
The aim of this module is to develop student’s ability to listen actively to gain information.
Programmes
- SX1702
- WB2676
NZQA Level
Level 3
NZQA Credits
3
Delivery method
- Web-Supported
Learning hours
- Total learning hours
- 30
Resources required
- Learning Outcomes
- Listen actively to gain information in an interactive situation
- Teaching and Learning Strategy
- Theoretical face-to-face and online sessions including tutorials, workshops, group activities, discussion, workbooks, independent learning, and assignments.
- Content
- -Two different contexts, one face to face real time
-Active listening techniques; attending, reflective listening, responding to non-verbal cues
-Paraphrasing and questioning
-Summarising with supporting detail - Assessment Criteria
- Assessment in this module is competency-based. In order to pass this module, students must attempt and meet all the requirements of the competency-based assessments including carrying out all tasks in a safe manner and to industry standard.
