COMC405 – Administration and Quality Systems in Practice

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Module code
COMC405
Module title
Administration and Quality Systems in Practice
Prescription
This module provides students with an understanding of quality systems and the knowledge and skills to be an effective team member in a primary care practice setting. Students will develop skills for effective, appropriate and ethical communication in the workplace. Includes 50 hours of work placement.
Programmes
  • HS1603
NZQA Level
Level 4
NZQA Credits
15
Delivery method
  • Web-Based
Learning hours
Directed hours
40
Self directed hours
110
Total learning hours
150
Resources required
Learning Outcomes
Effectively engage and communicate with people, family and/or whnau accessing primary care services.
Employ appropriate documentation relative to particular quality systems tasks.
Actively contribute to a culture of professionalism, safety and quality in a primary care practice setting.
Content
-Quality systems; data collection and storage; Cornerstone quality standards
-Principles of effective documentation; communication skills
-Characteristics of effective teamwork
-Recognition of conflict situations and coping strategies
-Professional behaviours - compliance with legislation, policies and procedures; accountability; cultural safety; ethical behaviour
Teaching and Learning Strategy
Teaching and learning methods will be online delivery with work-based skills development, project based interactive tasks, with online group sessions, video conference tutorials, and creation of e-portfolios of evidence.
Assessment Criteria
Portfolio of Evidence 100
The e-portfolio components could consist of a combination of any of the following: test, assignment, presentation, examination, project or formal report. These could be group or individual assessments.
The weight of the overall assessment is equally distributed across learning outcomes.