BUTL301 – Understanding the Workplace

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Module code
BUTL301
Module title
Understanding the Workplace
Prescription
To provide learners with an introduction to stakeholder communication, objective setting, problem solving, decision making and leadership styles.
Programmes
  • BI1809
NZQA Level
Level 3
NZQA Credits
6
Delivery method
  • Web-Based
Learning hours
Directed hours
48
Self directed hours
12
Total learning hours
60
Resources required
Learning Outcomes
Understand the principles of stakeholder communication
Demonstrate knowledge of objective setting
Understand fundamental problem-solving and decision-making practices
Recognise different leadership styles
Assessment Criteria
Assessment against the unit standards is competency-based (Portfolio of Evidence). The portfolio comprises multiple assessment tasks. To pass this module, learners must attempt and pass all assessment tasks.
Teaching and Learning Strategy
Learners undertake a blended approach to learning. Learners access and receive support through face-to-face workshop sessions, facilitator-led online activities and discussions, as well as independent research/study.
Content
• Identification and responsibilities of stakeholders
• Adapting communication styles to different stakeholders
• Difference between goals and objectives
• Purpose of goals and objectives
• Setting of goals and objectives
• Strategic objectives and operational objectives
• Distinguish between problem solving and decision making techniques
• Types and features of leadership styles