BSNS3402 – Business Communications
Module code
BSNS3402
Module title
Business Communications
Prescription
The aim of this course is to develop the knowledge, skills, and attributes to communicate and solve problems in a business entity.
NZQA Level
Level 3
NZQA Credits
15
Delivery method
- Web-Enhanced
Learning hours
- Total learning hours
- 150
Resources required
- Learning Outcomes
- - Apply strategies to communicate with business entity stakeholders.
- Utilise business information to identify and evaluate solutions for a business entity.
- Apply communication strategies to solve problems for a business entity. - Content
- - Forms of communication, not limited to:
- Verbal
- Non-verbal
- Visual
- Written
- Listening
- Mass/group
- Business report writing
- E-collaboration and communication
- Engagement protocols
- Cultural diversity and sensitivity
- Different cultural approaches to communication
- Communication in a local and global context
- Team and stakeholder communication
- Internal policies
- Te Tiriti o Waitangi
- Relevant legislation
- Government bodies and departments
- Industry requirements
- Compliance
- Decision making models
- Decision making and communication
- Problem solving strategies and models
- Ethics
- Time management
- Self-management
- Professional behaviour and positive attitude - Assessment Criteria
- Assessment in this course is achievement-based. Aakonga must submit all specified assessment items and obtain at least 50% overall in order to pass this course.
- Learning and Teaching Resource
- All required and recommended resources are advised to aakonga via course outlines.
- Teaching and Learning Strategy
- Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga within real business context(s) or scenario(s).
