BSNS3401 – Effective Team Performance
Module code
BSNS3401
Module title
Effective Team Performance
Prescription
The aim of this course is to develop the knowledge, skills, and attributes to work effectively within a team in a business entity.
NZQA Level
Level 3
NZQA Credits
15
Delivery method
- Web-Enhanced
Learning hours
- Total learning hours
- 150
Resources required
- Content
- - Team roles
- Action, people, and thinking focused
- Team responsibilities
- Engagement
- Commitment
- Flexibility
- Collaboration
- Contribution
- Problem solving
- Team performance theories
- Team dynamics
- Co-operation skills:
- Active listening
- Giving and receiving instructions
- Giving and receiving feedback
- Courageous conversations
- Compassion and empathy
- Managing interpersonal conflict
- Diversity and inclusivity within teams
- Social, economic, political, and cultural influences
- What is an objective/mission goal
- Setting objectives to meet organisational strategic goals
- Tasks and team objectives
- Monitoring and measuring achievement
- Setting SMART goals, targets, and Key Performance Indicators (KPIs) - Learning Outcomes
- - Identify the roles and responsibilities of a team member within a business entity.
- Explain how diverse teams contribute to organisational performance in a business entity.
- Develop objectives to contribute to the performance of a team in a business entity. - Teaching and Learning Strategy
- Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga within real business context(s) or scenario(s).
- Assessment Criteria
- Assessment in this course is achievement-based. Aakonga must submit all specified assessment items and obtain at least 50% overall in order to pass this course
- Learning and Teaching Resource
- All required and recommended resources are advised to aakonga via course outlines.
