BIZM407 – Workflow management and planning
Module code
BIZM407
Module title
Workflow management and planning
Prescription
To provide learners with the knowledge and skills to plan and manage work flows in an operational context.
Programmes
- BI1705
NZQA Level
Level 4
NZQA Credits
12
Delivery method
- Web-Based
Learning hours
- Total learning hours
- 120
Resources required
- Learning Outcomes
- According to the entity’s requirements and objectives, learners will be able to:
1. Develop a team environment and relationships that contribute to objectives.
2. Assess actual and/or potential work flow issue(s) and respond appropriately, through team actions.
3. Contribute to the management of work flows using problem-solving and decision-making techniques.
4. Identify how leadership of a team will achieve the team objectives
5. Identify how adaptation of leadership styles will promote effective team performance
6. Describe the appropriate behaviour required to lead a team professionally, ethically, and socially and culturally. - Content
- • The importance of business planning
• Workflow management
• Developing objectives
• SMART guidelines and SMART review questions
• Developing the work plan
• Functions of effective meetings
• Functions of report writing - Assessment Criteria
- Assessment in this module is competency-based. To pass this module, students must attempt and pass all assessment tasks.
- Learning and Teaching Resource
- • Online activities
• Workbook resource
• Case study/scenarios
• Facilitator-led activities
• Website and reading references and resources - Teaching and Learning Strategy
- Flipped Classroom; Blended Learning
