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BBSD674 – Organisational Behaviour

Module code
Module title
Organisational Behaviour
The purpose of this module is to provide the student with a detailed examination of aspects of organisational behaviour concepts, practices and issues with relevance to the contemporary workplace.
  • BS0671
  • BS1054
  • BS1064
NZQA Level
Level 6
NZQA Credits
Delivery method
  • Web-Supported
Learning hours
Total learning hours
Resources required
Learning Outcomes
1. Understand the principles of Organisational Behaviour including concepts and practices
-Identify, discuss and evaluate issues presented in course lecturers and readings
- Demonstrate an ability to distinguish relevant points from information presented
- Complete self-directed research and reflect upon research
- Show evidence of independent and interdependent processes in working

2. Understand and participate in assessment criteria
- Develop a relevant vocabulary for interpretation and analysis of issues
- Consider and reflect upon working processes and decision
- Demonstrate an understanding of criteria described in schedules
- Participate in group and class discussions

3. Investigate the importance and contribution to the workplace of organisational behaviour
(OB) studies
- Discuss the nature of organisational behaviour (OB)
- Investigate why managers need a knowledge of OB
- Examine critical changes implications for OB

4. Examine organisational behaviour activities relating to the management of individuals in a
modern workplace context as a means of contributing to organisational competitive
advantage, such as:
- Examine the attribute measures of an individual and how they can contribute to
organisational performance
- Investigate the concept of individual perceptions and attitudes in managing people
- Investigate the concept of emotions, values and personality on influencing people's
behaviour in the workforce
- Assess the impact of work design on employee behaviour
- Examine the implications of technology on people in the workplace
- Analyse the importance of work related outcomes such as engagement, motivation,
satisfaction, citizenship behaviours on employee performance and retention
- Investigate the effects of job withdrawal on individual performance
- Appraise the sources of job dissatisfaction in the workplace and courses for remedial action
- Discuss means of measuring workplace climate and satisfaction levels as a basis for
sustaining individual and group performance
- Examine the causes and effects of stress on employees in the workplace and techniques to
assist in managing stress
- Examine selected motivation theories for their application in the workforce
- Investigate the nature of individual learning and methods of reinforcement in the workplace
- Examine methods of self-management for improving personal effectiveness

5. Investigate the role of group level OB in the organisational management of activities that
contribute to organisational productivity and performance, including:
- Investigate the nature of groups and their importance in organisations
- Discuss team roles and their effect on group and organisational performance
- Examine inter-group dynamics and creativity
- Measuring the effectiveness of groups and role of communication
- Examine key leadership theories for their application in managing competitive environments
- Investigate the nature of organisational politics and power on firm level outcomes
- Develop OB strategies consistent with the introduction of new technology and new
informational technologies
- Analyse the nature and purpose of organisational culture and its relationship to the
management of people
- Examine the role of culture on strategy formulation and implementation
- Investigate the problems and issues of undertaking organisational culture change
- Discuss the nature of change management and its relationship to strategy
Assessment Criteria
Candidates must achieve a minimum result of 40 in the final examination or nominated assessment/s of each module. They must also achieve a minimum C grade pass overall from all assessments to receive a passing grade for the module.
Individual Differences
- The foundations of individual differences
- Perception, person perception, impression formation, stereotypes and attribution
- Personality
- Attitudes and values
- Learning and various intelligences
- Motivation

Social Behaviour
- Groups and teams
- The role and purpose of groups and teams in organisations
- Group formation, development and life-cycles
- Different types of groups (formals - informal, structured - unstructured)
- Roles, norms and cohesiveness
- Group effectiveness

Social Influence
- Persuasion
- Conformity
- Compliance
- Obedience

Power, politics and conflict in organisations
- The nature of power and authority
- Traditional and contemporary views of power
- Tactics of power and influence and characteristics of powerful people
- Nature of conflicts, its development and resolution

Leadership in groups and organisations
- Differing approaches to the study and meaning of leadership
- Leadership and decision making, including group versus individual decision making
- Linking leadership and motivation
- Leadership and diversity

Organisational phenomena
- Organisational culture and climate
- The role of the wider culture, society and 'cultural diversity' in organisations
- Introduction to organisational change and development
Teaching and Learning Strategy
Teaching will involve blended delivery methods incorporating theoretical and practical classes, face to face, lectures, tutorials, workshops, group activities, guest lecturers, field trips, role-play, video conferencing, and on-line delivery, as appropriate.
Learning and Teaching Resource
Burke, R. (2006) Project Management: Planning and Control Techniques
5th Edition; Thames and Hudson: Australia


Articles from tutor.

Students are advised to read the Business Studies Handbook 2010, particularly the General Academic Regulations and Programme Regulations.

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