Personal Performance and Leadership

This programme is for people who have the potential to be appointed to team leadership roles or who have recently become a team leader.

This programme will help develop the knowledge and skills required to work in first line management and leadership roles. Students will gain skills in effective team management in a multi-cultural environment.

No matter how skilled we are at our job, at some point all of us bump up against our own inner voice that says we’re not good enough, not deserving, or just not destined for true success. If you’ve reached that point, welcome to the club! Here’s the good news: you can learn simple techniques to help you break through the barrier you’ve hit, and build a healthy, confident future that sees you achieve your goals.

The times they are a-changin’! We all have to deal with change in some way at some point in our lives. Learn how to not only cope with change, but to use it to you and your staff’s advantage.

Coaching can look easy - until you’re called on to deliver it yourself! If your role calls for training or mentoring others, here’s a course that’ll give you powerful skills for creating strong performers all around you.

People have strange ideas about communication. For example, that it equals the ability to express your ideas clearly and persuasively. In fact, communication is less about that than about the ability to hear – really hear – what the other person is saying.

Conflict’s an inevitable part of people working together. People who can resolve workplace conflict, in a way that leaves everyone satisfied, are worth their weight in gold. While it can look like such people are just born with natural gifts, that’s not really true. With the right training, anyone can become skilled at resolving conflict, even under the toughest circumstances.

Become a master of innovation by understanding customer needs, reframing problems, and expanding your ability to try bold new ideas.

This fun, fast-paced and interactive workshop will change the way you think about problems and how to solve them. You will learn Design Thinking principles that are human centered and how they can be used to craft innovative, customer-focused solutions through doing. Lots of doing.

Powerful leaders are known for coaching and mentoring their employees, helping their teams to overcome challenges and thrive within the company. These leaders usually operate at the decision-making levels within the business, working to ensure their team members’ growing skills translate into real opportunities for promotion and career development.

Whilst most people know something about common first aid, there is a lack of knowledge around how to support someone who is affected by mental health. This workshop teaches how to assist someone who is experiencing mental health distress, developing a mental illness, or is in a mental health crisis.

If you are one of the many people who have trouble speaking in public, this one day workshop will change your life!