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HOSP3205 – Function Service

Module code
Module title
Function Service
To provide learners with an opportunity to develop basic skills required to deliver food and beverage service in a function service environment.
  • NZ2104
NZQA Level
Level 3
NZQA Credits
Delivery method
  • Web-Supported
Learning hours
Total learning hours
Resources required
Learning Outcomes
LO1Follow standard operating procedures in a function service environment.
LO2Serve food and beverage in a function service environment.
LO3Maintain service areas in a function service environment.
• Standard operating procedures to prepare equipment and ingredients for function service environment
• Health and safety requirements, including food safety
• Sustainability in a function service environment
• Product knowledge of hot and cold beverages and food
• Order processing, including accuracy, standard operating procedures and customer requests
• Set up, break down, and maintenance of equipment
• Set up, break down, and maintenance of function service areas
• Professional presentation to meet industry expectations
Teaching and Learning Strategy
Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga.
Assessment Criteria
Assessment in this programme is either competency-based, or achievement-based with competency-based assessment for optional unit standards. Aakonga will be advised of all matters relating to summative assessment at the start of the course.
Aakonga are required to provide sufficient evidence against all learning outcomes in order to pass a course.
Learning and Teaching Resource
All required and recommended resources are advised to aakonga via course outlines.

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