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HOSP3203 – Barista Service

Module code
Module title
Barista Service
To provide learners with an opportunity to develop basic skills required to deliver beverage service as a barista.
  • NZ2104
NZQA Level
Level 3
NZQA Credits
Delivery method
  • Web-Supported
Learning hours
Total learning hours
Resources required
Learning Outcomes
LO1Follow standard operating procedures as a barista.
LO2Provide espresso beverage service as a barista.
LO3Maintain service areas as a barista.
• Follow standard operating procedures to prepare equipment and ingredients for espresso beverage service
• Maintain health and safety requirements
• Present a range of espresso/café beverages for service
• Effective communication skills when serving beverages to a customer
• Extraction of espresso
• Correct milk texturing for correct beverage
• Over/underdosing /extraction
• Quality and taste problems
• Equipment issues
• Product knowledge
Teaching and Learning Strategy
Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga.
Assessment Criteria
Assessment in this programme is either competency-based, or achievement-based with competency-based assessment for optional unit standards. Aakonga will be advised of all matters relating to summative assessment at the start of the course.
Aakonga are required to provide sufficient evidence against all learning outcomes in order to pass a course.
Learning and Teaching Resource
All required and recommended resources are advised to aakonga via course outlines.

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