BUAD321 – Troubleshoot and Fix
Module code
BUAD321
Module title
Troubleshoot and Fix
Prescription
To provide students with the knowledge and skills to use problem solving techniques to investigate common hardware and software problems and identify possible solutions; fix common hardware and software problems by selecting from a range of possible solutions, and escalate unresolved common computer problems.
Programmes
- EF1805
- EU7000
NZQA Level
Level 3
NZQA Credits
3
Delivery method
- Web-Enhanced
Learning hours
- Total learning hours
- 30
Resources required
- Learning Outcomes
- Use problem solving techniques to investigate common hardware and software problems and identify possible solutions.
Fix common hardware and software problems by selecting from a range of possible solutions, and escalate unresolved common computer problems. - Content
- -Use problem solving techniques are used to investigate common problems
-identified possible solution
-Fix common hardware and software problems
-Testing of the digital tool to verify that the implemented solution has resolved the problem. - Teaching and Learning Strategy
- Teaching methods will involve theoretical and practical classes including online activities, case studies, and scenarios.
- Assessment Criteria
- Portfolio of evidence100
- Learning and Teaching Resource
- Resources, including learner workbook, will be supplied by the tutor at the commencement of the module.
