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Āpiha Whakahaere Mahi
Administration officers perform a range of administrative tasks to make sure an organisation runs efficiently.
Receptionists greet visitors and clients, and deal with enquiries and requests. Their work includes administration tasks such as answering the telephone, scheduling appointments and keeping records.
Kaimahi Pokapū Whakapā
Contact centre workers answer enquiries and provide or organise help for those who contact them. They may also deal with customer complaints, or sell goods or services.
Kaiwhakauru Raraunga/Kaipatopato Kōrero
Data entry operators/transcriptionists copy or transcribe information that is spoken or written.
Customs brokers and freight forwarders arrange the clearance (through customs) and collection of imported cargo, and the shipment of cargo for export.
Personal assistants provide administrative, clerical, secretarial and general support to managers and other professionals. They may also be responsible for financial planning, recruitment and staffing.
Records advisers create and monitor electronic and paper filing systems so that records can be filed, found, tracked and disposed of.
Office managers are responsible for a range of tasks that make an office run smoothly, including administrative duties, staff supervision and financial work.