hospitality student serving drinks at bar or cafe

Restaurant and Barista Services

New Zealand Certificate in Food and Beverage Service (Level 3)


Course details


This programme provides students with the introductory knowledge and skills to be an effective front-of-house professional in the food and beverage sector.

Students will learn in a practical and hands-on setting at our training restaurant Windows. Students will be guided by industry professional tutors. Our tutors will teach students how to effectively communicate with customers, serve food and drinks in a professional way, apply health and safety, food safety and security practices to their work, and provide knowledge of standard operating procedures in the hospitality industry.

In this programme, students will also gain the skills and understanding required to be a professional barista in the hospitality industry, with hands on training in our purpose-built barista workshop.

​View programme modules

Module codeModule titleLevelCreditsPre-requisitesCo-requisites
REST301​Restaurant and Barista Controls and Practice​

Communication and Customer Service Practices​

REST303​Restaurant and Beverage Service Practices​

REST304Barista Service Practices​

​​ ​

Career/further opportunities

Graduates may be employed in restaurants that provide table and buffet services, or as a barista in a hospitality establishment.

Student waiter carrying food to table

Waiter for a night

Have you ever wanted to know what it is like to work in a fun, cool, fast paced, interesting and dynamic industry? Well now is your chance.

Find out more


Entry criteria

This programme is open to anyone who wants to study. You don't need any previous study or work experience to apply.

Selection criteria

a) Applicants are accepted into the programme in the order their applications are received.
b) An interview process will be available on application to determine whether any specific support is required and to ensure students are well informed about the programme.

English language requirements

Candidates who have English as a second language are required to have an International English Language Test System (IELTS) score of 5.5, with no individual band score lower than 5; or equivalent.

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Hospitality and Cookery pathway diagram

To check what you need to gain entry to a course, review the entry criteria available on each programme page. These assist you in understanding what qualifications or experience are typically required to gain entry. You can contact our team at or 0800 2 Wintec at any time for further guidance.

Your first day

Are you ready for your first day of class? Check out your start date and where you need to be. You can also find useful information about studying at Wintec on our welcome page.

Students starting July 2022

Date: Monday 18 July 2022
Time: 10am-1pm
Venue: rkLg.64, Rotokauri Campus

What you will need

Restaurant uniform (this must be purchased before the second week of the course)

To be purchased from Direct Group Uniforms.

  • Two Kingswood long Sleeve Shirts (black)
  • Two poly-cotton aprons (black) with pocket
  • One black tie
  • One Detroit pant (Black) 

To be purchased elsewhere (or, if you may already have these, please bring them in to see if they are suitable)

  • Dress trousers
  • Black shoes: covered toes, low heel, formal type

You may be eligible to receive course-related costs through StudyLink.

Timetable information

All Wintec timetables are available online here.

How to find your way around

Campus maps can be found here.

Parking and bus information

Both the Rotokauri and City campuses have parking available - permits are required. Learn more about parking and find out about discounted bus services here.

He reo pōwhiri, your official welcome to Wintec

Tēnei te mihi mahana ki a koe e piki nei, e kake nei ki te Kuratini o Waikato.

You are warmly invited to attend the official welcome to Wintec for all new students, staff and whānau (family) at either our marae, Te Kōpū Mānia o Kirikiriroa or Rotokauri campus. The pōwhiri is a welcoming ceremony involving mihimihi (speeches), waiata (singing), and will conclude with kai timotimo (light refreshments). Please gather at the campus hubs, and a staff member will guide you through our pōwhiri.

Click here to find out when the next pōwhiri will be.

Paying for your study

Course-related costs

Additional information

  • Throughout the duration of this course, you will have to do a night shift in the Windows Restaurant on Thursday nights, finishing approximately 10.30pm.
  • This course is designed for front of house training, not cookery.


Purchasing textbooks

If your programme requires you to have access to textbooks, these can be purchased through a range of suppliers listed below:

    New Zealand-based suppliers

    General book suppliers

    First aid certificate

    Health status



    Clinical placement

    Prospectus (course guide)

    The Wintec Prospectus (otherwise known as a course guide) outlines everything you need to know about Wintec. It contains information about the Wintec campuses, student life, and the programmes that are on offer.

    Access your copy of the Wintec Prospectus

    The Wintec Prospectus (course guide) is available by downloading the file - click on the document below to access the file. Alternatively, to request a copy via email or the post, please complete the form below.

    Request an emailable or printed copy of the Prospectus


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