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​Primary Healthcare Practice Assistance Te Mahi Awhina Tuatahi (Level 4)


  • Starts 6th February 2017: On campus workshop days, 13th and 14th February 2017
  • Fee Guideline: $6,200​​ (per year)
  • Work based, online delivery- two days at Wintec at the beginning of the programme 

If you are interested in developing a career in health and well-being, supporting people, families/whānau, and the healthcare team in a primary care practice then this is the programme for you.

This entry level programme will provide you with the skills, knowledge and attributes needed to provide administrative and clinical support across a primary care practice. You will work in health care teams under the broad direction and delegation from a registered health professional and be able to assist general practitioners, registered nurses, and management in the day to day operation of primary care practice including routine clinical tasks and procedures, as well as administrative duties. 

This programme enables you to develop skills by integrating the knowledge learning  through worked based experiences. You will experience and develop professional practice through:

  • Problem solving skills
  • Inquiry-based learning
  • Project-based learning 
  • Technological competence; computer literacy, relevant technology
  • Team work
  • Planning and organisational skills
  • Self-managing; and
  • Initiative

Please note you must be working (paid or voluntarily) for at least 12.5 hours a week in a primary care practice setting by the start of the programme

Programme Content

You’ll learn to:

  • engage and communicate with people, family and/or whānau accessing primary care services in a manner which respects their socio-cultural identity, experiences and self-knowledge
  • relate the history of Māori as tangata whenua and knowledge of person-whānau interconnectedness to own role in a primary care practice setting
  • actively contribute to a culture of professionalism, safety and quality in a primary care practice
  • relate the purpose and impact of own role with the aims of the wider health and wellbeing sectors
  • apply knowledge of primary care to support people, family and/or whānau, and the healthcare team in a primary care practice
  • perform routine clinical tasks in a primary care practice setting under direction and delegation
  • contribute to the effective functioning of primary care practice administration and quality systems.

Please Note: This qualification is not associated with professional registration or a clinical scope of practice. To enrol in this programme you must be working  in a healthcare setting and able to complete 400 hours of workplace learning.

Programme Delivery 

The 120-credit Primary Healthcare Practice  Assistance (PCPA)  programme is comprised of eight 15 credit modules and includes 400 hours of mentored work placement. 

The programme is primarily delivered online with a two-day face-to-face introduction workshop.  The workshop will provide you with the opportunity to meet other students in the programme the academic staff, give you an overview of the programme requirements, and ensure you are engaged with online delivery platform.

Entry Criteria

Students must have:

  • reached at least 18 years of age as of 1 January in the year of enrolment; and
  • a minimum of one year of post-secondary school experience working with people.
  • working (paid or voluntarily) for at least 12.5 hours a week in a primary care practice setting by the start of the programme

Understand the application process.

All applications require some supporting documents, however, you don't need to supply these immediately. You can begin an online application now and we'll get in touch with you at a later date to arrange the documentation.

A candidate’s identity must also be verified . You will be required to provide:

  • A primary identification document (original birth certificate,  ( NZ full birth certificate that is issued on or after 1 January 1998 and that carries a unique identification number. Note: if the birth certificate was issued before 1998 it can be verified by a Justice of the Peace. ) passport, citizenship certificate, NZ certificate of identification or a NZ firearms licence); AND
  • A second form of official identification that shows the claimed identity is used in the community (driver licence, HANZ 18+ card or IRD number); AND
  • One of the two forms of identification must be photographic, verified in person against the candidate.

Apply. Get started online.


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