Terms & Conditions

Unless otherwise agreed in writing with Wintec, the following terms and conditions will apply to all Wintec Professional Programmes.

1. Cancellation policy

If you want to withdraw from a Programme, transfer into another Programme,or substitute yourself in your chosen Programme with somebody else, you should send the request in an email to the Wintec Professional Programmes Team (professional.progammes@wintec.ac.nz).

Before the programme has started

If you cancel your enrolment more than 15 working days before the scheduled Programme start date we will refund your Programme Fee in full.

Any cancellations or requests for transfers or substitutions received after that time will incur the following cancellation Fee or transfer/substitution Fee (where applicable):

Date of Cancellation/TransferAmount of Refund
Between 15 and 6 working days prior to Programme date50% of Programme Fee
5 working days or less prior to Programme date25% of Programme Fee

Wintec may waive the penalty to transfer Programmes in its sole discretion depending on class numbers.

After the programme has started

No refund wiull be given if you:

  • fail to attend a Programme in which you are enrolled; or
  • withdraw from a Programme once the Programme has commenced for any reason including illness or accident preventing attendance.

If you withdraw from a Programme due to illness or accident, you may enroll in the same Programme at a later date provided you can produce a Doctor’s Certificate for the relevant dates.


All refunds will be returned via the method in which you paid for the Programme. Note that if a third party has paid for the Programme, that third party will receive the refund.

2. Course cancellation by Wintec

Wintec may cancel or change the contents, delivery dates or teaching methods of any Programme due to a lack of student demand for the Programme, resource unavailability or any other unforeseen circumstances.

Wintec will not pay for your travel or any related costs under any circumstances, including in the event of a Programme cancellation by Wintec.

If a Programme is cancelled or rescheduled by Wintec, you will be given the opportunity to either:

  • attend the same Programme on another date; or
  • transfer to another Programme (any difference between the cost of the Programmes will be agreed and settled before the final enrolment is confirmed); or
  • Receive a full refund for the cost of the Programme.

3. Substitutions

If you cannot attend your Programme, you may nominate a substitute to attend the Programme instead.

Requests for substitutions must be submitted in advance (no less than 15 working days prior to the Programme start date). Wintec will review each request on a case-by-case basis, allowing for any Programme prerequisites and any work required before the Programme starts.

All substitutions are subject to the discretion of the Professional Programme Administrator.

4. Fees

All fees are processed in New Zealand Dollars. New Zealand GST of 15% will apply to all purchases.

5. Trading information

Wintec is a New Zealand Crown Entity, 100% owned by the New Zealand Government - as formed under the New Zealand Education Act 1989.