C10B009

Module code

C10B009

Module title

Communication Skills

Prescription

The purpose of this module is to provide the student with the skills and knowledge necessary to develop effective communication both in written and oral form for tertiary study purposes.

Programmes

CC0401

NZQA Level

Level 2

NZQA Credits

15

Delivery method

Web-Supported

Learning hours

Directed hours: 50
Self directed hours: 100
Total learning hours: 150

Resources required

Learning Outcomes: Following the satisfactory completion of this module students will be able to:

1. Work collaboratively in a team to plan a group presentation
2. Verbally present a topic using appropriate content, structure, language and delivery
techniques; evaluate the delivery
3. Research a topic using oral, visual and written sources; evaluate the process
4. Demonstrate the use of library skills in assignments preparation
5. Use technology as a tool for enhancing study, assignment preparation and presentation
Content: Level 2, Level 4 and Health Level 4
- Meeting guidelines/procedures- Identification of own role in a team
- Team roles and responsibilities- Differences: of opinion, culture, gender
- Cultural values - Reaching consensus
- Facilitation of group discussion- Delivery techniques for oral presentations
- Questioning Skills - Verbal and non-verbal communication
- Listening Skills - Presenting information accurately (written and oral)
- Research Skills - Understanding assignment questions
- Locating information - Writing concisely
- Collecting Information - Fact versus opinion
- Organising Information - Summarising
- Library skills - Paraphrasing
- Evaluating the research process- Team oral presentations

Level 4 and Health Level 4
- Content, structure, language of oral text
- Using primary and secondary resources
- Body language: gesture, facial expression, stance, eye contact, movement.
- Language features eg words, grammar, style, register
- Linking of ideas through sequencing of introduction, body, conclusion
- Use of voice: pitch, pace, volume, rhythm, pause, intonation, emphasis
- Using visual aids: video, OHT, PowerPoint slides
Teaching and Learning Strategy: Academic Staff Member Presentations
Class Discussions
Videos
Student Seminars
Practical class activities
Guest Tutors
Learning and Teaching Resource: An extended reading list will be supplied by the tutor at commencement of the module. This will be updated annually.
Basic of Assessment: Assessment in this module is achievement-based.

C10B009 – Communication Skills