BIZM402 – Manage Stakeholder and Team Relationships

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Module code
BIZM402
Module title
Manage Stakeholder and Team Relationships
Prescription
To provide learners with the knowledge and skills to manage stakeholder and team relationships.
Programmes
  • BI1705
NZQA Level
Level 4
NZQA Credits
27
Delivery method
  • Web-Based
Learning hours
Directed hours
108
Self directed hours
162
Total learning hours
270
Resources required
Learning Outcomes
1. Communicate to develop relationships with team members and stakeholders
2. Manage relationships within a team to sustain a productive workplace environment
3. Promote an inclusive environment to value diversity for positive performance for a business entity
4. Adapt leadership styles for effectiveness in different environments
Content
- Team and management structures
- Leadership vs management
- Leadership and emotional intelligence (benefits for team and stakeholder management)
- Team management
- Stakeholder management
- Presenting information
- Effective communication with internal and external stakeholders
- Professional practice attributes: Effective and appropriate communication skills; professional and ethical behaviours; cultural recognition and sensitivity; compliance with internal policies, external requirements and relevant legislation.
Assessment Criteria
Assessment in this module is competency-based. The portfolio is comprised of multiple assessment tasks. To pass this module, students must attempt and pass all assessment tasks.
Teaching and Learning Strategy
Learners will undertake a blended approach to learning during this programme. Learning is accessed and supported through face-to-face workshop sessions, tutor-led online activities and discussions, as well as self-directed research/study.
Learning and Teaching Resource
An extended reading list will be supplied by the tutor at commencement of the module. This will be updated annually.