BIZM402 – Manage Stakeholder and Team Relationships

Module code
Module title
Manage Stakeholder and Team Relationships
To provide learners with the knowledge and skills to manage stakeholder and team relationships.
  • BI1705
NZQA Level
Level 4
NZQA Credits
Delivery method
  • Web-Based
Learning hours
Directed hours
Self directed hours
Total learning hours
Resources required
Learning Outcomes
1. Communicate to develop relationships with team members and stakeholders
2. Manage relationships within a team to sustain a productive workplace environment
3. Promote an inclusive environment to value diversity for positive performance for a business entity
4. Adapt leadership styles for effectiveness in different environments
- Team and management structures
- Leadership vs management
- Leadership and emotional intelligence (benefits for team and stakeholder management)
- Team management
- Stakeholder management
- Presenting information
- Effective communication with internal and external stakeholders
- Professional practice attributes: Effective and appropriate communication skills; professional and ethical behaviours; cultural recognition and sensitivity; compliance with internal policies, external requirements and relevant legislation.
Assessment Criteria
Assessment in this module is competency-based. The portfolio is comprised of multiple assessment tasks. To pass this module, students must attempt and pass all assessment tasks.
Teaching and Learning Strategy
Learners will undertake a blended approach to learning during this programme. Learning is accessed and supported through face-to-face workshop sessions, tutor-led online activities and discussions, as well as self-directed research/study.
Learning and Teaching Resource
An extended reading list will be supplied by the tutor at commencement of the module. This will be updated annually.