BEAU506 – Professional Practices for the Beauty Therapy Industry
Module code
BEAU506
Module title
Professional Practices for the Beauty Therapy Industry
Prescription
To provide students with a level of professionalism and prepare them for employment in the beauty therapy industry. Including: personal appearance, internal and external customer service, communication skills, retail skills, reception services skills, client consultation, client care, time management, code of ethics and professional practice, health and safety and first aid
Programmes
- SI2001
NZQA Level
Level 5
NZQA Credits
14
Delivery method
- Web-Supported
Learning hours
- Total learning hours
- 140
Resources required
- Learning Outcomes
- Provide professional customer service and communication practices in a beauty therapy environment
2. Maintain a healthy and safe work environment in relation to beauty therapy
3. Understand and implement an ethical code of practice - Content
- ?Core professional competencies including customer service, client consultations, retail, product and service recommendation, timing of services, safe practice in industry.
?Professional practice
?Client care and communication
?Reception duties and client sales
?Recommending and retailing of professional product
?Recommending and retailing of professional services
?Health and Safety in the salon
?Client consultation
?Ethical practice
?Salon management
?Team work in the salon
?Business operations
?KPI’s
?Work based learning - Assessment Criteria
- Assessment in this module is mixed mode. To pass this module all assessments must be submitted and an overall pass mark of 50% is required. Students must also meet all the requirements of the competency-based assessment tasks. The final grade will be based on the marks from the achievement-based tasks
