Mike Sanerive - Infrastructure Team Leader, ITS
I’m responsible for the team that looks after Wintec’s core Information Technology infrastructure, namely systems and security, servers, telephony, printing, email, internet and the network. We ensure that our systems are stable and working as they should be. So if you are NOT complaining about IT services – we are doing our job! We are always looking to bring new technologies and improvements to Wintec that will have a positive impact for both student learning and staff.
The first thing I do every day is determine that all our core systems are working and address any issues that may have popped up overnight. I have lots of meetings with Wintec staff and our ITS teams to discuss what is happening including project work and continuous improvements, then work with my team to prioritise workloads etc. Hopefully there are no issues during the day, otherwise it is all hands to deck until any problems are sorted! My day does not end! I am always on call and receive monitoring alerts throughout the day and night, if there are any significant issues with our systems and infrastructure – I then organise staff to fix these issues as required!
I’m part of a great team! I enjoy the challenge of continuous improvement and the constant change of technologies which allows us to be innovative. I enjoy the fact that we are driving IT forward and helping make Wintec a better place to learn and work.