COVID-19 FAQ page image

COVID-19 frequently asked questions 

The evolving COVID-19 situation is changing the way we teach and learn at Wintec. 

To support our students’ learning, we are still open even though our campuses are closed. Together we are working with our students to deliver your education – online.
For students, this can be a different way of learning, and it has its challenges. Please find answers to your most frequently asked questions on this page, which we will continue to update as we hear more from you. 

If you have a question that is not answered here, please email info@wintec.ac.nz

General

What does Alert Level 2 mean for me?

In Alert Level 2 the majority of Wintec programmes will continue to be taught remotely and online. Some Wintec classes, in particular, those with practical components, will begin to be taught on campus from Monday 18 May. Students who have courses on campus will be notified by their centres and/or tutors. If you have any questions about how your classes and learning will continue for Semester 1, please call us on 0800 2 WINTEC (0800 294 6832) and press 0.

  • To keep everyone safe and due to physical distancing requirements, class layouts and capacity, along with timetables will be adjusted. 
  • This alert level allows some more flexibility to incorporate tutorials and drop-in sessions on campus if needed. 
  • Workplace-based learning will be conducted within the specific rules applicable to the relevant industry. 
  • Increased cleaning regimes are in place, and we will have hand sanitiser readily available in all areas.
  • There is no requirement to wear gloves or masks, it is your choice whether you wear them. 

Access to Wintec buildings and services during Alert Level 2 

The hubs at both campuses will remain closed until we can fully set these areas up so we can manage safe distancing and hygiene going forward. This also means our food vendors will not be in operation this week.  

  • Our Student Information and Enrolment Centre will remain closed to physical visits next week and will continue working online.  
  • Wintec Library will continue to operate online. 
  • Wintec Health Services on the City campus remains open by appointment only. Please phone first on 07-834-8869 to make an appointment.   
  • Kidz@Wintec our early childhood centre will open on Monday 18 May. 

It’s important we all follow the ‘golden rules’ of Alert Level 2 

  • Play it safe. COVID-19 is still out there. 
  • If you are sick, or have cold or flu-like symptoms, stay at home.  Don’t come in if you are unwell or at-risk. 
  • If you have symptoms of cold or flu call your doctor or Healthline and get tested. 
  • Sneeze and cough into your elbow, regularly disinfect surfaces 
  • Maintain distance from other people - at least 1 metre apart. In education the specific physical distancing rules are 1 metre. 
  • Keep track of where you’ve been and who you’ve seen. 
  • When you do come back to the campus, ensure you have your Wintec ID card for Cardax access. 
  • Wash your hands. Wash your hands. Wash your hands. 

Keep well informed from reliable sources. Find out more about Alert Level 2 here.  As we know more about Alert Level 2, we will continue to update you on what your learning will look like.

Why stay enrolled?

As tertiary education providers work to adapt their course delivery to New Zealand’s COVID-19 response, some students may consider withdrawing from study due to uncertainty around how their courses will continue, significant changes to their programme or other circumstances of hardship.

We encourage students to remain enrolled with their tertiary provider because:

  • You will continue to receive student allowance or living costs, even if your provider is currently unable to deliver your course during Alert Level Four. 
  • You can continue to access student support services offered remotely such as remote counselling services and financial hardship assistance. 
  • Staying enrolled is the best way for you to stay on track with your studies and complete your programme or qualification. Withdrawing from enrolment will likely extend the amount of time it takes to complete your studies, meaning you may need to take on more student loan debt if you’re borrowing for fees or living costs. 
  • Withdrawing from study now may also affect your eligibility for a student allowance or living costs in the future. 
  • If you withdraw from study, you may not eligible for potential future support.

What if my tertiary provider cannot continue to deliver my programme?

At this stage, all Wintec programmes continue to be delivered online. We are looking into which of our more hands-on programmes might be able to be delivered face-to-face on campus. We are still working through this, and if any changes are made to how your course will be delivered, we will contact you directly. 

I’m feeling overwhelmed - where can I get support?

Wintec offers a free and confidential counselling service to all students. To find out more, please email the Wintec Health Services team.


The Mental Health Foundation has a number of tools to help with your mental wellbeing. You can also check out these pages for support:

You can find out what government support is available to you if you are struggling to get essential services and basic needs here.

What other external resources are available to me?

The following resources contain up-to-date information relating to COVID-19:

What are rules for safe distancing in social spaces like the hub?
When seated or standing in social spaces inside and outside at Wintec including the City and Rotokauri hubs, please ensure you are at least 1 metre away from others. We’ve put signage in our hubs with maximum numbers of people per table and seats, and also shifted the furniture to allow for physical distancing.  This means that if you are using a table that used to seat a lot of people, now you will now need to share the table with fewer people. We all need to follow the ‘golden rules’ of Alert Level 2 and this means for education the specific physical distancing rules are 1 metre.

Course information

Do we still have to submit hard copies of our assessments?

No. Uploading them on-line to Moodle should be sufficient in most cases. Some classes might require hard copies when we return to campus. Make sure you keep electronic copies of your uploads in case you need to print off later.

Will marking and assessment concessions be more flexible?

We recognise that this is a stressful time for everyone and will be taking students situations into consideration. Keep communicating with your tutors if you are struggling or you feel your performance is impaired and follow normal processes. We are certainly taking a gentle approach in these uncertain times.

Will our assessments be changing?

It is likely that some assessments will need to change, especially those that were to be carried out face to face. These should be communicated clearly by your tutors. Any issues or concerns should be sent to tutors and/or team managers.

What if my laptop is not working and I can’t upload my assessment?

Your first option is to contact your tutor by email, so you then have a record of your 'conversation'. If you can't contact your tutor or are concerned, then include the Team Manager for your programme in the email. You might be able to take a picture of your assessment (or drafts) and email it through to show that you have completed it on time. Tutors have been told to be flexible during this time and understand that some students will be having issues with submitting/completing assessments due to technical difficulties.

What if I need specialist equipment to complete an assessment, but I don't have it? 

You shouldn’t have assessments at the moment that require specialist equipment. Get in touch with your tutor to query this. If it is a table or diagram that you need to use, your tutor should provide a copy of this on Moodle. If you still have concerns then contact the Team Manager for the programme. 

Will I be able to access one on one support with my tutor?

This should be possible. Contact your tutor via email and request a specific time to meet with them on-line via zoom. Remember that they will be busy with other students too, so be ready with specific questions and perhaps even email some questions through so that they can prepare before they meet with you.

Can we schedule set times for Skype calls with our tutors?

This should be possible. Contact your tutor via email and request a specific time to meet with them on-line. Remember that they will be busy with other students too, so be ready with specific questions and perhaps even email some questions through so that they can prepare before they meet with you.

I don't have a laptop/computer at home - can Wintec help?

Unfortunately, we do not have any way of getting a loan laptop/or computer to you. Please contact your tutor and request an alternative way to get information, eg on your phone. You can also email your student name, ID number, centre, programme/module to info@wintec.ac.nz or call us on 0800 2 Wintec. 

Can we get specialist software put on our personal computers (at no cost)?

Some software is being moved into the cloud so that staff and students can get access to it. Contact your tutor to find out what the situation is with the software you require.

Can we get access to specialist software/equipment during this time?

Some software is being moved into the cloud so that staff and students can get access to it. Contact your tutor to find out what the situation is with the software you require. There is no access to specialist equipment as the Wintec campus is under lockdown. We will be working to change course delivery so that any specialist equipment is not required until we return to campus.

I need access to Microsoft 365 for my online learning, can Wintec give this to me at a discount?

Yes, Wintec students can get Microsoft 365 for free. Click here to get more information and steps on how to download this software.

Placements and practical learning

Will my placement be deferred or cancelled?

At this stage it will be deferred. There are external requirements for these placements for some programmes and we will be working closely with those regulatory bodies during this time.

Will my placement be replaced by another form of assessment?

Unlikely at this stage. We are looking at deferring placements until after the lock down period. We will be reviewing this if there are any changes to the lockdown period and where there are regulatory, or professional bodies we will also be working closely with them.

If my placement is deferred, what does this mean for my ability to complete my programme on time? How will this affect my fees?

We will be working closely with students in this situation with a view to them completing on time. If there is a change to the situation this might need to be reviewed and we will be following guidelines of regulatory bodies where required. There should be no impact on fees either way.

How can I complete my practical learning and assessments if I am learning from home?

Staff are looking at alternatives to face to face assessments including practicals. Where possible we are focusing on the theory components of courses and then the focus will return to practicals when we return to campus. Again this can change and some changes to practical assessments may be required but will be communicated to you by your tutors.

Will group assessments and presentations be moved if we cannot meet?

Confirm this with your tutor. We are taking these kind of issues into consideration. It may be that you can still complete some of these task online, but your tutor will be working hard to make sure that students are not disadvantaged. If you need an extension for any assessments then discuss this with your tutor. If you still need clarity then talk to the team manager for that programme.

Wintec Support Services

Library

General enquiries can be directed through library@wintec.ac.nz or the chatline found on the library front page. The Chat line is staffed Monday-Friday, 9am-5pm. Check out the Library website for the APA guide, eResources, training videos, interactive tutorials and more. Liaison Librarians can be contacted for referencing and research skills - contact them through the chat or email address 
Here's what to do if you have books, or are missing your library fix:

  • Hold onto your library items as you can't return them 
  • You will not be fined for overdue items 
  • Physical items will auto-renew 
  • There will be no recalls for items already out 
  • There are no physical distance services 
  • There are interlibrary loans


Health Centre

If you're registered with the Wintec Health Services, we are here to support you. While we are operating under Alert Level 4, you must phone or email first to request an appointment, get medical advice or a repeat prescription (these are sent to a pharmacy of your choice). Our City campus health centre is operating from 8:30am-3:30pm Monday to Friday. You can contact us on 07 834 8869 or email. Rotokauri clinic is closed. At the moment, we are not offering health screening, but we can provide eligible, registered patients with a funded flu vaccination. 

You can also access the Wintec Hardship fund. Please fill out the Hardship Grant Application Form and we will be in contact. 

Counselling

Our Wintec counsellor is available for phone-based support. Email healthservices@wintec.ac.nz to enquire about a session. Alternately, Benestar, our wellbeing support provider, is now available to students. To access support, please email counsellingsupportnz@benestar.com, and they can arrange phone-based counselling.  

Student Learning Services/Te Kete Kōnae Learning Advisors

If you need academic or study skills support, Student Learning Services (SLS) or Te Kete Kōnae (TKK) can provide this online. Check out the Academic Learning Toolkit on your Moodle page, or talk to your tutor about setting up a study group or connecting with a peer tutor. Alternately, we provide targeted support for students who are either:

  • In the first year of their current programme
  • A priority student due to previous low grades and/or having to repeat a module or semester
  • Referred by tutor or support staff

SLS and TKK tutors will continue embedded support in courses, Ako Cafe, in-class or out of class Zoom workshops or online appointments. Email SLS@wintec.ac.nz for more information or have a chat with your tutor if you feel like you need specialised support. We can then work together to set something up to help.

Student Advisors/Kaiāwhina

Our Student Advisors and Kaiāwhina are here to offer non-academic support. We can help with applying for the Wintec Hardship Grant Application, support with Studylink, finding accommodation, wellbeing and anything else you may need at this time. You can email studentadvisors@wintec.ac.nz or TKK@wintec.ac.nz for help and guidance. 

Careers

Due to recent government restrictions, all face to face appointments and workshops have been postponed however, careers support is still readily available online. We have careers resources including CV and cover letter templates and workshops online in the My Academic Learning Toolkit. Please don’t hesitate to get in touch if you need assistance updating your CV or for any other careers support. Email Careers@wintec.ac.nz.

Disabilities

Face-to-face services have been replaced with online support, so it's business as usual, just online. Please email disability@wintec.ac.nz to discuss your needs.

Online learning support tools

Online resources are available to help support you in your learning. Please click on the below options to find out more information:

International students

Will learning from home affect my attendance record?

No. Your teachers will continue to mark your attendance based on your attendance in Zoom classes and your learning on Moodle, so if you attend Zoom classes and do your work on Moodle, your teachers will mark you present.

If I have a deferred placement, how will that affect my visa?

Assuming you are in New Zealand, currently, holders of work, student, or visitor visa with an expiry date of 1 April 2020 or earlier and who are unable to leave New Zealand must apply online for a new visa, an interim visa will be issued. Holders of work, student, visitor, limited or interim visa with an expiry date of 2 April to 9 July 2020 inclusive who are in New Zealand on 2 April 2020 will have their visas automatically extended to 25 September 2020. Confirmation of extensions will be emailed to all visa holders. The best source of up to date information at this time is Immigration New Zealand. They update information regularly and have a section for Student visa COVID-19 information here.

Are International students eligible for any rental or living expense support?

Unfortunately, there is currently no service for rental or living expense support specifically for international students. We recommend that international students are accessing the funds they put aside for daily living expenses while in NZ. If you have financial problems, please contact our International Student Services Advisor team here. One of our advisors will be in contact to help you with support services and make sure you have all the information you need.

Waikato Trades Academy (WTA)

I am doing a WTA course. Is this still going ahead?

Yes, it sure is. WTA has made changes to our school terms to align with your school break. We started online classes on Wednesday 15 April 2020.

How do I access my WTA course?

To access your online learning site (Moodle) and course information, click here.

You will need to follow the link and log in using your 'Username' and 'Password' details.  

Once you have logged in you will see the course or courses that you are enrolled in on your dashboard. This also includes a course named 'Keteparaha - Toolbox of Resources'. This course contains helpful information and resources about learning online, meeting the team, and how to get support. Please take the time to have a look at this. We have also attached a Student Moodle User Guide with some basic instructions on how to navigate your way around Moodle.

If you select your course, it will open your programme’s Moodle site. Within this site, there will be a tab named ‘COVID-19’. This is where all the work that you need to be completing during the COVID-19 lockdown will be found. Our expectation is that you will log in to Moodle on your normal designated Trades Academy days and this is when your tutors will be available to you for any questions or additional support. You should continue to work on your schoolwork, as assigned through your school, the remaining days of the week. 

I don’t know my WTA login or password.

If you need your login and/or password, head to the "student password portal" and follow the instructions to find your username and reset your password. Alternatively, phone 0800 4 Wintec (0800 4 946832) and we can help you out. We are open from 8am–5pm Monday to Friday.

I have questions about my WTA course.

If you have any questions please contact your tutor, their contact details are available for you on the main page of your Moodle programme site. If you are having issues logging into Moodle for the first time, you can contact your student advisor.

Student advisor contact details are below:

Jackie Uerata, Kopu Campus: jackie.uerata@wintec.ac.nz  
Koro Amai, Rotokauri Campus: koro.amai@wintec.ac.nz 
Kristen Smith, Rotokauri Campus: kristen.smith@wintec.ac.nz 
Michelle Lye, Rotokauri and City Campuses: michelle.lye@wintec.ac.nz
Yvonne Maru, Otorohanga Campus: yvonne.maru@wintec.ac.nz 

News

Wintec COVID-19 latest update

Wintec COVID-19 Update
The Novel Coronavirus (COVID-19) is evolving internationally. 

The health of our students and staff is a priority and we will continue to update you on the situation and the latest advice from authorities.  

Key sites to visit for the latest information and advice are:
Official COVID-19 New Zealand Government information

Ministry of Health

COVID-19 - Frequently asked questions for Wintec students

SafeTravel 

World Health Organisation

29 May 2020

Wintec is open for students - here are the details

We’d like to see our campuses buzzing again and our students being able to access the services and facilities that help you.

First, it’s really important we keep safe when back on the campus. Contact tracing is a government requirement for all tertiary providers so we are doing this with an app that connects with QR codes on entranceways to check you in when on campus. You can find out about how to check in to Wintec using the Wintec Student Contact Tracer App and the QR codes at wintec.ac.nz/checkin.

Remember
Before you return to campus, download the app and remember to bring your ID card. You will need it to access buildings.

Here’s a checklist of what’s open and available to students:

Queen’s Birthday Weekend (Saturday 30 May - Monday 1 June)

  • City and Rotokauri hubs are open with swipe access only for students and staff from 8am-4pm each day.
  • Laptop dispensers are available for students to use in the hubs – please following the cleaning guidelines at these dispensers.
  • The Library is not physically open at either hub during the weekend, but it is operating its online.
  • Food vendors are not open on the weekends.
  • For IT support email servicedesk@wintec.ac.nz or  call the Service Desk on 0800 494 6832.

Next week - Tuesday 2 June onwards

City campus

  • The City hub is open with swipe access only for staff and students from 8am-4pm each day.
  • Food vendors  are open.
  • The Library is open 8am until 4pm weekdays, and also operating online .
  • ITS Help Desk is open from 8am until 4pm or email servicedesk@wintec.ac.nz or call 0800 494 6832.
  • Student Learning Services front counter open 9am-3pm daily during weekdays.
  • Learner advisor drop-in sessions are 11am-1pm Monday to Thursday.
  • Te Kete Kōnae and Student Life are open weekdays from 9am-3pm. 
  • Pastoral advisor drop-in sessions 11am-1pm Monday to Friday (in the hub by the flag).
  • Wintec Health Services on the City campus remains open by appointment only. Please phone first on 07-834-8869 to make an appointment.
  • Student Enrolment and Information Centre (SEIC), A Block open 8am-4pm weekdays, or call 0800 2 WINTEC or email info@wintec.ac.nz.
  • International student advisor is available 9am-3pm in the Student Enrolment and Information Centre

Rotokauri campus

  • The Rotokauri Hub (S Block) is open 8am – 4pm with swipe access only for staff and students each day.
  • The food vendor is open weekdays.
  • The Library is open 8am until 4pm weekdays, and also operating online.
  • ITS Help Desk is open from 8am until 4pm or email servicedesk@wintec.ac.nz or call 0800 494 6832.
  • Student Learning Services – Learning advisor drop-ins 11am-1pm Tuesday and Thursday. Please bring a device or digital copy of your work, as we will be operating a paperless service.
  • Pastoral advisor drop-ins 11am-1pm Tuesday to Friday. 
  • International Advisor 9am-3pm (look for International Student Support banner).
  • Student Enrolment and Information Centre 10am-2pm, based in Rotokauri hub (S Block).
  • Health Services at Rotokauri is open on Wednesdays from 8.30am – 3.30pm. Please phone first on 07-834-8869 to make an appointment.

Remember for all information and updates related to COVID-19 and Wintec visit the COVID-19 information and updates section at wintec.ac.nz.

For official up-to date information on life and business during Alert Level 2 visit covid19.govt.nz/alertlevel2.

If you need help, reach out. Talk to your tutor, call us on 0800 2 Wintec or email help@wintec.ac.nz for info about your course.

Kia noho haumaru - stay safe, keep up the distancing and enjoy some time out with your friends and whānau this weekend.


22 May 2020

Wintec students – here’s what next week is going to look like on campus

It’s time for another student update. We’re ready to make more services and areas of Wintec available to you, so we’re sure you are going to welcome this message.

After the survey email you received on Tuesday, a good number of you requested specific information which we will cover in this email and update on ourCovid-19 FAQs page.

It’s really great to share this good news, about which areas and services we are reopening next week from Monday 25 May. To do this, we must ensure that we’re all playing it safe and all the Alert Level 2 ‘golden rules’ apply – keep your distance, wash your hands frequently, and above all, please stay away if you are unwell for any reason (and get tested if you have flu-like symptoms).

Here goes:

Checking in if you are back on campus
Contact tracing is a Government requirement for everyone who comes onto our campuses. To make this easy for students,we have QR codes at the entry to all classrooms and key buildings linked to a contact tracing app. Firstly, you need to download the free Wintec Contact Tracing app then look out for the codes and follow the instructions. It’s a safety measure. Simply put, if anyone on the campus tests positively for Covid-19, we need to be able to contact those in close proximity. Your details may only be shared with the Ministry of Health for this purpose.

Download the Wintec Student Contact Tracing App:
Go to the App Store (iOS) or Play Store (Android), look forPower Appsfrom Microsoft, it has a purple brand. Download the app and use your Wintec Student ID to log in. For more detailed instructions,visitCheck in at Wintec.

Free parking
Wintec students can park for free on the City and Rotokauri campus in the student parking areas until 10 July 2020 (that’s the last day of the semester).

Late submissions
There should be no penalties for late submissions this semester but if you need more time, you need to get in touch with your tutor. Special considerations will apply.

Our hubs
The City and Rotokauri hubs will be open from Monday to Friday from 9am-4pm from Monday 25 May. There are computers available in the hubs and library areas to use. Please wipe down your keyboards after use. The laptop dispensers will be temporarily out of use, due to some repair work that needs to occur next week. Our furniture has changed around a bit to meet physical distancing requirements, but you can still come into the hubs and make the most of these great study spaces.

Our normal food vendors will be back onsite. Vending machines will be stocked, please practise safe hygiene. Hand sanitisers, wipes, gloves and masks are available to use throughout the hubs.

Tutorials/Labs/practical/ sessions
Tutors are booking on-campus sessions for those of you who need to attend practicals, face-to-face tests or exams and tutorial sessions. Look out for an email or an announcement from your tutor during Zoom sessions.

Don't forget
Your ID card is needed to swipe into buildings. Don’t forget to check in using the QR codes.

Student support and information continues to be delivered online.But, if you have classes on campus or you need to visit the Library, Student Enrolment and Information Centre or the hubs at either the City or Rotokauri campuses next week, we’ve got some good news for you. Here are specific details for each campus.These services will be consistent until the end of the semester:

City campus

  • The Student Enrolment and Information Centre is open from 10am – 2pm Monday to Friday.
  • An international student advisor will be available from 12-1pm (based in the Student Information and Enrolment Centre).
  • The Student Learning Support counter in the Hub will be staffed from 10am – 2pm Monday to Friday.
  • A learning advisor will available 11am – 1pm Monday to Thursday in SLS. Please bring a device or digital copy of your work, as we will be operating a paperless service.
  • The Library will be open from 9am-4pm Monday to Friday.
  • ITS support staff are available if students call the service desk on 0800-494-6832 or emailservicedesk@wintec.ac.nz.
  • A pastoral student advisor will be available 11am – 1pm for a daily drop-in under the student support flag in the Hub.
  • Wintec Health Services on the City campus remains open by appointment only. Please phone first on 07-834-8869 to make an appointment.

Rotokauri campus

  • An international student advisor is available from 12pm-1pm at the Student Information circular desk from Monday- Friday.
  • The Library will be open 9am-4pm Monday to Friday.
  • A learning advisor will available 11am – 1pm Tuesday and Thursday under the student support flag in the Hub. Please bring a device or digital copy of your work, as we will be operating a paperless service.
  • A pastoral student advisor will be available from 11am-1pm Tuesday to Friday under the student support flag in the Hub.
  • ITS support staff are available if students call the service desk on 0800-494-6832 or emailservicedesk@wintec.ac.nz.
  • Health Services at Rotokauri will open every Wednesday from 8.30am – 3.30pm. Please phone first on 07-834-8869 to make an appointment.

With ‘Play it safe’ still our motto, please continue to access distance support where possible.If you need help, reach out. Talk to your tutor,call us on 0800 2 Wintec or email help@wintec.ac.nzfor info about your course. Don’t forget to check into our Covid-19 FAQs page for information and contact details for support, wellbeing, learning, services and technology. We’re adding to this page as we hear more from you.

So keep in touch, reach out and we will do our best to support you. Remember, play it safe. And we’ll see you soon. Kia kaha – stay strong.


19 May 2020

Update to students - How Wintec can help with learning and life at Level 2

We hope you are settling into Alert Level 2 conditions and are now enjoying a bit more time out of your bubble, meeting up with friends and family/whānau and being out and about. Here at Wintec, tutors are starting to book on-campus sessions for those of you who need to attend practicals, face-to-face tests or exams and tutorial sessions.  Look out for an email or an announcement from your tutor during Zoom sessions.  We know that for some of you it has been a difficult time moving so quickly to online or remote learning, but we are here to help.
 
It is important we continue to understand how things are going for you so we can keep improving, so thanks to many of you who have completed surveys to help us make these changes.
 
Due to your feedback, we have been able to distribute over 100 loan laptops to those who could do with some technology help. We are also continuing to send out mobile modems and parking is free for any Wintec student who needs to come onto our City or Rotokauri campuses until 10 July – the end of Semester 1. We have also made our Wintec Hardship Grant more accessible for any of you who may need extra financial support. To find out more, email hardshipgrant@wintec.ac.nz  or check out www.wintec.ac.nz/student-finances.
 
We want to make this experience as easy as possible for you.  If you have any concerns about your programme (assessments/course content/rest of semester study) or are at risk with your health or home situation, please talk to your tutors or the team manager for your area - they can guide you through the processes available to you. 
 
If you would like assistance for other reasons (e.g: general support, laptop/device issues, IT help) then please email us at help@wintec.ac.nz or call O800 2 WINTEC (0800 294 6832)
 
From our (extended) bubbles to yours
Ngā manaakitanga,
The team supporting you at Wintec

13 May 2020

Update for Wintec students - Studying at Wintec during Alert Level 2

Tēnā koutou katoa. By now you would have heard that on Thursday 14 May New Zealand will move into Alert Level 2 in our response to the COVID-19 pandemic.   

As a Wintec student, you will naturally want to know what that means for your ongoing study and learning, and how we are supporting you at Wintec. 

Firstly, we all need to follow the ‘golden rules’ of Alert Level 2 

  • Play it safe. COVID-19 is still out there. 
  • If you are sick, or have cold or flu-like symptoms, stay at home.  Don’t come in if you are unwell or at-risk. 
  • If you have symptoms of cold or flu call your doctor or Healthline and get tested. 
  • Sneeze and cough into your elbow, regularly disinfect surfaces 
  • Maintain distance from other people - at least 1 metre apart. In education the specific physical distancing rules are 1 metre. 
  • Keep track of where you’ve been and who you’ve seen. 
  • When you do come back to the campus, ensure you have your Wintec ID card for Cardax access. 
  • Wash your hands. Wash your hands. Wash your hands. 

Keep informed from reliable sources. Find out more about Alert Level 2 here

Learning at Wintec during Level 2 

  • From next week onwards (Monday 18 May), some classes, in particular, those with practical components, will begin to be taught on campus. We’re working on layout and capacity of classes due to the physical distancing requirements,  along with timetabling to keep you as safe as possible. 
  • You will be contacted by your Centres and tutors if you are going to have courses on campus.
  • For now, the majority of our programmes for Semester 1 will remain being taught remotely and online.   
  • The good news is this alert level allows some more flexibility to incorporate tutorials and drop-in sessions on campus if needed.  
  • Workplace-based learning will be conducted within the specific rules applicable to the relevant industry. 

Access to Wintec buildings and services during Alert Level 2 

  • The hubs at both campuses will remain closed next week to allow us time to fully set these areas up so we can manage safe distancing and hygiene going forward. This also means our food vendors will not be in operation next week.  
  • Our Enrolment Centre will remain closed to physical visits next week and will continue working online.  
  • Wintec Library will continue to operate online
  • Wintec Health Services on the City campus remains open by appointment only.  Please phone first on 07-834-8869 to make an appointment.   
  • Kidz@Wintec our early childhood centre will open on Monday 18 May. 

It’s important that when you return, Wintec is a safe environment for everyone to return to at Alert Level 2.  

Please be assured that when you return, increased cleaning regimes are in place, and we will have hand sanitiser readily available in all areas.  There is no requirement to wear gloves or masks, it is your choice whether you wear them.  

We will continue to take a phased approach to gradually reopening our campuses during the coming weeks, and we’ll continue to update you on developments as we work through our response to Level 2.   

Don’t forget to check into our Learning during lockdown FAQs page for information and contact details for support, wellbeing, learning, services and technology. We’re adding to this page as we hear more from you. So keep in touch, reach out and we will do our best to support you. 

Remember, play it safe. And we’ll see you soon. Kia kaha – stay strong. 

Ngā mihi, 

David Christiansen 
Chief Executive - Wintec 


8 May 2020

Update for Wintec students – Semester 1 study update and Alert Level 2 planning

Kia ora koutou, happy Friday, that’s another week down! Hopefully it won’t be long now until we can enjoy getting back to a less restricted version of “normal life” both at home, study and at work.

After yesterday’s government briefing and updates on Level 2, we’re now getting a clearer picture on what things may look like for Wintec staff and students in the near future. Remember though, right now we are all in Alert Level 3, and Wintec’s facilities and campuses are closed. (Except for a small number of classes that were able to be started under Alert Level 3 this week and into next week).

“Play it safe” is the big message we need to remember when, and if, we go into Alert Level 2. Timing of this will be announced by the Government next Monday (11 May 2020).

For Wintec as we go into Alert Level 2, it means we will continue to have the safety and wellbeing of our students and staff as a number one priority. Including looking after our vulnerable people, and being open and able to respond to assist you to complete your studies with us.

We know it’s important that there is clarity and certainty on what Alert Level 2 is going to look like for all of us. From next Monday centres will be in touch with you via email on what you can specifically expect for the rest of Semester 1, including assessments, practicals/practicum and examination details. As we move further into Level 2 some of these plans can still change if we open back up again.

One thing that won’t necessarily open immediately when Alert Level 2 starts are our hubs at the City and Rotokauri campus and some related services. We will  reopen hubs and associated services as promptly as possible – but only when we are able to ensure we have the processes, systems, cleaning regimes, physical distancing  and contact tracing in and out of these spaces as required to manage them safely.  

We will continue to communicate with you regularly on updates around your studies, Wintec campus facilities and support available for you.

How are you feeling? Here’s some links for support
Get help with essential services and basic needs.

  • Find help with feelings of isolation or stress here: mentalhealth.org.nzhpa.org.nz, and a new resource launched last week allright.org.nz.
  • If at any time you wish to speak to someone you can free call or text 1737 to talk to a trained counsellor for free through the Ministry of Health.  You can also use Wintec’s EAP service provided by Benestar. Contact them on 0800 360 364 or email counsellingsupportnz@benestar.com to arrange an appointment via phone-based counselling during this challenging time.  You will need to let them know you are a Wintec student.
  • Our Student Learning Services and Te Kēte Konae team are also here to help you. Email SLS@wintec.ac.nz or TKK@wintec.ac.nz to get in contact or have a chat with your tutor if you feel you need specialised support. You can also contact our Wintec chaplain, Carissa Allen for support, email Carissa.Allen@wintec.ac.nz
  • If you’re an international student, our International team is here to help you. Email internationalhelp@wintec.ac.nz.
  • We are taking your feedback and regularly adding information to our Learning during Lockdown FAQs page. There are a lot of resources there to help you. 

And finally, speaking of support, our Te Kete Kōnae and Māori Achievement team have created this fantastic video…I love the way they can toss a phone to each other during lockdown. Ka mau te wehi!  

Ngā mihi,

David Christiansen
Chief Executive - Wintec


1 May 2020

Update for Wintec students - Semester 1 study update

Haere mai and welcome back from your break. In keeping with the times we are in, this is a virtual welcome back as we continue to deliver your learning online.

While we are in Alert Level 3, our staff and students are continuing to teach and learn remotely but we are currently working through what’s going to happen once the Government potentially announces the change to Alert Level 2.  There will be an announcement on 11 May from the Government as to when New Zealand could go into Level 2.

As students you should expect we are going to continue to teach mostly online for the rest of this semester, even if the alert levels change.  It is unlikely that many classes or courses will return to being taught on campus this Semester. Your safety and wellbeing is important to us, as well as ensuring you have a consistent learning experience during the circumstances of the COVID-19 situation.

From next week, as we are still in Alert Level 3, we are now only able to teach a small number of practical courses on campus, and individual students in those courses are being contacted.  The Wintec campuses and buildings remain closed during Alert Level 3, except for those students and staff in approved courses which can be taught in Alert Level 3. 

By the end of next week our centres and tutors will be able to update you exactly on what the rest of Semester 1 is going to look like for your learning and how it will be delivered.

Thanks to all of you who have continued to feed back to our student surveys. Our student support team is working to ensure that you are all keeping well and you have what you need to continue to study the course you signed up for. We want you to know we’re here for you so if you need support please let us know.

How are you feeling? Here’s some links for support
Get help with essential services and basic needs.

Find help with feelings of isolation or stress here: mentalhealth.org.nzhpa.org.nz, and a new resource launched last week allright.org.nz.

If at any time you wish to speak to someone you can free call or text 1737 to talk to a trained counsellor for free through the Ministry of Health.  You can also use Wintec’s EAP service provided by Benestar. Contact them on 0800 360 364 or email counsellingsupportnz@benestar.com to arrange an appointment via phone-based counselling during this challenging time.  You will need to let them know you are a Wintec student.

Our Student Learning Services and Te Kēte Konae team are also here to help you. Email SLS@wintec.ac.nz or TKK@wintec.ac.nz to get in contact or have a chat with your tutor if you feel you need specialised support. You can also contact our Wintec chaplain, Carissa Allen for support, email Carissa.Allen@wintec.ac.nz

If you’re an international student, our International team is here to help you. Email internationalhelp@wintec.ac.nz.

We are taking your feedback and regularly adding information to our Learning during Lockdown FAQs page. There are a lot of resources there to help you.

We understand these are tough times for many of you as you continue to study from home, where you may also be supporting family/whānau and being distanced from friends and events, so please do keep in touch and let us know how we can support you.

Take care and keep strong. Kia kaha,

Ngā mihi,

David Christiansen
Chief Executive - Wintec

23 April 2020

Message for students: Update on Learning at Wintec during Level 3

Many of you are coming out of term break soon and most of you will have questions around what is happening to your study as New Zealand goes into Alert Level 3 after midnight on Tuesday 28 April.

Between Alert Level 4 and 3 not a lot will change for you
We still need to stay home and save lives.

Maintaining a safe distance from each other will ensure the progress New Zealand has made against the spread of COVID-19 continues, and we unite to stamp out the virus. You can find out more about Alert Level 3 at Covid19.govt.nz.

Learning at Wintec will continue to be online
Our campuses will remain closed but our teaching and learning will continue online and remotely.

There may be some practical courses that could be taught on campus in Alert Level 3. We are still working out what those could be, following the guidance from the Government. When there are decisions made about this, you will be contacted individually by email and phone. 

We know that many of you have commitments at home with whānau and children, and you may not be able to attend. We will be taking this into account in making decisions, so don’t worry, we will support you based on your individual needs .

Accessing Wintec facilities and services
During Alert Level 3, our campuses including the student hubs will remain closed.  Our library will continue to operate online. Wintec Health Services will continue to operate from the Wintec City campus and you will still need to phone first, before you come in.

Before anyone returns to the campus, we are thoroughly cleaning our buildings and sites  - including surfaces, furniture, floors and heating/cooling systems.

How are you feeling? Here’s some links for support
Get help with essential services and basic needs.

Find help with feelings of isolation or stress here: mentalhealth.org.nz, hpa.org.nz, and a new resource launched last week allright.org.nz.

If at any time you wish to speak to someone you can free call or text 1737 to talk to a trained counsellor for free through the Ministry of Health.  You can also use Wintec’s EAP service provided by Benestar. Contact them on 0800 360 364 or email counsellingsupportnz@benestar.com to arrange an appointment via phone-based counselling during this challenging time.  You will need to let them know you are a Wintec student.

Our Student Learning Services and Te Kēte Konae team are also here to help you. Email SLS@wintec.ac.nz or TKK@wintec.ac.nz to get in contact or have a chat with your tutor if you feel you need specialised support. You can also contact our Wintec chaplain, Carissa Allen for support, email Carissa.Allen@wintec.ac.nz

If you’re an international student, our International team is here to help you. Email internationalhelp@wintec.ac.nz.

Your feedback helps us a lot
While we continue through these alert levels, we want to understand how things are going with you so we can keep improving. You will have received a link to a short survey (1-2 minutes to complete) this week, that can help us to provide support where needed (this could be anything from counselling services to IT support). We want to keep working with you to improve, so we really do appreciate the time you take to fill this out and any future feedback you provide. Its about helping us to help you and student wellbeing and helping to enable you to complete your study is really important to us.

We are taking your feedback and regularly adding information to our Learning during Lockdown FAQs page.  There are a lot of resources there to help you.

We are committed to your learning and that means enabling you to do well, so please continue to give us feedback, ask for help when you need it and where you need it.

Take care and keep strong. Kia kaha,

Ngā mihi,

David Christiansen
Chief Executive - Wintec

17 April 2020

Message for students: Looking ahead - Learning at Wintec during Level 3

You may have seen that yesterday the Government released some further information around what Alert Level 3 will look like, including some details for the education sector. And on Monday it is expected they will clarify the likely timeline around any move to Level 3.  

For you as a student, you’ve probably been wondering how this affects you and how this alert level change is going to affect how your classes are delivered.

The key guideline in Alert Level 3, specifically for the tertiary sector and Wintec is:

‘Most tertiary education will be through distance learning. Tertiary education facilities may open for limited activities involving small stable groups (up to 10 people who do not change). Campus research that can’t be done off campus such as lab work, and practical hands on learning, such as trades courses, where the learning can happen in small groups with appropriate physical distancing. Courses where close contact is unavoidable will remain online only.”  

So, this means once the nation moves into Level 3, not a lot is going to change around how you are studying with us right now, and our focus will be to continue to deliver your courses online.    

Over the next week Wintec will be working through potential options where there may be some courses that could be taught on campus in Alert Level 3. If you are enrolled in a course we can deliver from the campus safely we will be in touch with you directly.

All students, please be assured, we will communicate with you if, and when, there are any changes.

It is important to note that we currently remain in Level 4. Before we make any changes we do need to get some more information together, and to plan how we move next.

Thanks to everyone who has been sending questions or queries through Student Voice. Your wellbeing is really important to us.

We’ve taken a number of those questions and set up a new Learning during Lockdown FAQs page on our website. We are adding questions and answers to this almost daily so if there is something that’s worrying you or you’d like more information, please check in here first. There’s information on this page for learning remotely, tech support, wellbeing and financial support and more.

In the meantime, check out this link for full information about Alert Level 3.  

Kia kaha, take care everyone.

Ngā mihi

David Christiansen
Wintec Chief Executive


15 April 2020

More financial support for students

The Government has increased the amount of support available for domestic students through StudyLink.

So if you’re enrolled in full-time study and under the age of 55, you will be able borrow up to $2,000 to help with your course-related costs this year (increased from $1,000).

If you can’t access your course online, you’ll continue to receive your student loan payments as normal throughout the four-week lockdown period, and for up to four weeks afterwards. This flexibility is already available for student allowance payments.

If you want to limit the amount you borrow or don’t want to continue to receive your living cost payment during this time, you can change your payment amount in MyStudyLink.
Remember, if your parents have a change in their income, you may become eligible for Student Allowance, or the amount you can get may change. There’s more information here.

Studylink may be able to help you if you have emergency costs.
 

For the full media release and some further information visit the Ministry of Education website.


8 April 2020

Update for students: Easter term break

Wintec is going into term break for two weeks from this Friday 10/04. Here’s some information on what is available to students during this time:


Support Services
Our support teams, including Student Learning Services, Te Kete Kōnae, Disabilities, Student Life and International Student Services are taking a break over Easter from 5pm Thursday 9 April until 8am Wednesday 15 April,  but you can still access all our resources online.

Check out our Academic Toolkit through your Moodle landing page for all our online resources.

You can still email your support teams through sls@wintec.ac.nz, tkk@wintec.ac.nz,  studentadvisors@wintec.ac.nz or internationalhelp@wintec.ac.nz and we will get back to you as soon as possible after the Easter break.

International students: If you need urgent help from an International Student Services Advisor call the 24/7 helpline on 021 703 730.

Health Services
Wintec City Health Services (including our counselling service) is closed Friday 10/04 -Tuesday 14/04 and will reopen on Wednesday 17/04 at 8.30am. 

Rotokauri Health Services remains closed during the lockdown.

If you need medical support, please phone Anglesea Clinic or Victoria Clinic but check their websites first to see their COVID-19 process.

Library
Our Librarians are taking a break over Easter from 5pm Thursday 9 April until 8am Wednesday 15 April,  but you can still access all our resources online.

For APA assistance visit https://libguides.wintec.ac.nz/APA/current

For subject guides, tutorials and other helpful information: https://libguides.wintec.ac.nz/libguides

And of course our ebooks, databases and electronic articles are still available and can be found here https://wintec.mykoha.co.nz/cgi-bin/koha/opac-main.pl

You can still email your liaison librarian, the library at library@wintec.ac.nz, or leave a message on our chat service and we will get back to you as soon as possible after the Easter break.


6 April 2020

Learning at Wintec during the COVID-19 Lockdown - Frequently Asked Questions

Together we’re working with our students to deliver your education – online.
For students, this can be a different way of learning, while we are all in lockdown, and it has its challenges.

We've now taken your most frequently asked questions and created a Lockdown FAQs page which we will continue to update as we hear more from you. 


1 April 2020

Student wellbeing, Studylink, tenancy and it's day 1 of a new era for New Zealand's vocational training sector 

Kia ora students, we know you have been busy re-arranging your life and juggling lots of different commitments, not to mention figuring out how your online learning will look like. We want to let you know we are here, working to help make this work as well as we can for you all - so each week, we’ll touch base with you via email, share some resources and answer your frequently asked questions. Please check your email for more information.

Financial support (for domestic students)

  • You will continue to receive your weekly StudyLink payments if you remain enrolled – so please stay enrolled. Staying enrolled also means you will be eligible for any additional support for students in the future.
  • If you need extra financial help during this time, you can find information about emergency assistance on the StudyLink website.

What if my academic performance is affected?

  • If any of the actions taken to prevent the spread of COVID-19 in New Zealand impact your ability to complete or pass your course, your provider and StudyLink will take this into account if you apply for a Student Allowance or a loan again in the future.

What if my rent increases or I am evicted from my flat?

  • There is a freeze on rental increases. Your landlord cannot increase the rent unless you were advised before the lockdown period. For the best and most up to date information on tenancy, visit tenancy.govt.nz.

What the Alert Level 4 lockdown means for students

  • Students must remain where they are living/staying for the duration of the lockdown.

Student communication with Wintec around COVID-19

The wellbeing and support for our students is a primary focus for us at Wintec. Please keep us updated if you have been tested or confirmed as having COVID-19.

We are asking all our students and staff to advise of the following over the next four weeks and beyond: 

  • Have you undergone a COVID-19 test?  
  • Have you tested positive for COVID-19? 

If you answer yes to any of the above, please let us know by filling out the Wintec  COVID-19 update form.  We will use this information from the form to stay in touch with you and provide any wellbeing or pastoral support that you may need.  This information is stored in a secure location and only accessed by authorised personnel for the purpose of COVID-19 management and support.

It’s 1 April today, isn’t that the day Wintec becomes part of NZIST?

Today the New Zealand Institute of Skills and Technology (NZIST) board met to formally establish NZIST as an entity. Then on 2 April the new board of Waikato Institute of Technology Ltd will meet to formally incorporate Wintec as a limited liability company and  a subsidiary of NZIST. It will, of course be a virtual meeting! While this signals the structural realisation of the Education Minister’s Reform of Vocational Education, for now, little else will change for quite some time – and even more so, given the current circumstances. For our students and the way Wintec delivers, it’s business as usual, as much as it can be right now.

For updates on the merger check out the FAQs page.

Our community

Students please check your email. We are also regularly updating student information to this page and sharing updates via Wintec’s main social media pages.

If you want some support, check out the Academic Toolkit through Moodle. There are heaps of learning resources, as well as wellness tips and other information that may be helpful.


30 March 2020

Wintec Health Centre update

If you are registered with Wintec’s Health Services, we are here to support you. While we are operating under Alert Level 4, you must phone or email us first to request an appointment, get medical advice or a repeat prescription (these are sent to a pharmacy of your choice).

Our City campus health centre is operating from 8.30am - 3.30pm Monday to Friday. You can contact them on 07 834 8869 or email healthservices@wintec.ac.nz.

Please note that our Rotokauri clinic is closed.

At the moment we are not offering health screening but we can provide eligible registered patients a funded flu vaccination. Take care and stay safe.


27 March 2020

Wintec Library - information for students

Wintec City and Rotokauri libraries are physically closed right now, so here’s what to do if you have books, or you are missing your library fix:

1. Hold on to your library items for now as you can't return them
2. You will not be fined for overdue items
3. Physical items will auto renew
4. There will be no recalls for items already out
5. There will be no physical distance services
6. There will be no interlibrary loans.

Online eResources are available. Check out our interactive tutorials and learning resources at https://libguides.wintec.ac.nz/libguides.
Students can email us at  library@wintec.ac.nz. Liaison librarians will be available for referencing support and teaching online, through email or Zoom. Contact them here https://bit.ly/3brWF5P.

25 March 2020

COVID-19 wellbeing and support for Wintec students

Over the next four weeks, the wellbeing and support for our students is a primary focus for us at Wintec. 

As the COVID-19 situation continues to evolve and we move from our current Alert level 3 to Alert Level 4 at 11.59pm tonight, it’s really important we remain calm and ensure that we are sticking to the facts.

The most up-to-date and reputable information can be found on the Ministry of Health website and the NZ Government COVID-19 website

We are also regularly updating student information to the COVID-19 page on wintec.ac.nz.

This email is to give our students guidance with regards to the process for situations that specifically relate to COVID-19 and health concerns.

We are asking all our students and staff to advise of the following over the next four weeks and beyond: 

  • Have you been in close contact with any person who has tested positive for COVID-19?
  • Have you undergone a COVID-19 test?  
  • Have you tested positive for COVID-19? 

If you answer yes to any of the above, please let us know by filling out the Wintec  COVID-19 update form

Wellbeing support for students

We have made available our wellbeing support provider, Benestar for students at this time. To access support please email counsellingsupportnz@benestar.com and they can arrange phone-based counselling for you. You can also call Benestar on 0800 360 364 however we are mindful of the volume of calls they are currently receiving so please in the first instance email. 

You can also head to www.benestar.com and log in using the following information, wintec & w38eap then head to their ‘Coronavirus’ pages which contain relevant information to help you through this difficult time. 

Please take care of yourself and your family/whānau at this time. Noho ora mai.

24 March 2020

Wintec student assessments

If you have assessments due,  please don’t stress about  your due dates. We are working through a period of change and you can expect an update from your tutors on changes to any due dates for assessments on 30 March.

If you have completed work you are welcome to submit it, but this is not necessary this week.Its more important you focus on this time if needed to prepare for the next four weeks. We will get through this and we’re working behind the scenes to continue to deliver your courses and ensure you are not disadvantaged.

Remember if you need any support, Student Learning Services and Te Kete Kōnae are physically open until 5pm Wednesday 25 March. After this, email sls@wintec.ac.nz; TKK@wintec.ac.nz; or StudentAdvisors@wintec.ac.nz.

23 March 2020

Wintec Covid-19 student update

Today the Prime Minister announced Aotearoa New Zealand is in Alert Level 3 and will move to Alert Level 4 in 48 hours. Since the announcement, we have been assessing and evaluating the situation and defining what this means for our learners, our staff and our Wintec community.

What this means is that by 5pm on Wednesday 25 March, you need to be prepared for the physical closure of Wintec campuses for the following four weeks. This means you, our students, will need to be operating off-campus, and engaging with your programmes remotely from home over that time, if you are able.

Before the shutdown on Wednesday, you have got 48 hours to get prepared, as best you can for this shutdown period. Until then, Wintec’s campuses will remain open through Tuesday and Wednesday, so that you can prepare.

On Sunday, we announced we would close classes for up to five days to enable us to work towards moving more of our teaching and our work online. This continues and many of you should expect to be contacted by your tutors in the near future as many of our programmes get turned back on.

What services will be open at Wintec tomorrow until 5pm Wednesday?

  • Security – operating as normal
  • Health Services – ALL appointments including counselling will be via phone consultation with a doctor or nurse. Call 07 834 8869 or email health.services@wintec.ac.nz to make an appointment with the Health Services team.
  • The City and Rotokauri hubs (swipe card access)
  • The Library
  • Enrolment and Student Information at a reduced capacity
  • Access to 24-hour spaces e.g. Design Factory NZ and Media Arts studios
  • Student Learning Services and Te Kete Kōnae - City campus
  • Service Desk

What is closed tomorrow?

  • Kidz @Wintec

What happens next?

We will give you further updates tomorrow.

We acknowledge this can be an unsettling time for you all, we will endeavour at all times to keep you well-informed and minimise the impact on your learning.

We will do our best to make available as many of our support services as we can in a remote way so that you are supported through this time.

We will keep channels open for you to communicate with us through this period.

While we will be shut down in a physical sense, we are committed to supporting as best we can.

Links

  • Keep up with our latest Wintec updates here on this page. 
  • Get the latest national updates and health information on the dedicated New Zealand Government website.

I appreciate this is an incredibly stressful time for everyone. At this time, you need to make time to look after/organise your families and dependents to prepare for the next four weeks where self-isolation and limited travel will mean unexpected changes for everyone.

Remember there is support available at Wintec for students. Any students who need support can contact our external counselling service Benestar on 0800 360 364 to speak with someone who is trained to provide support and assistance.  Please just identify yourself as being from Wintec if using this service.

Kia kaha, keep strong, stay well and look out for more updates soon.

Ngā mihi

David Christiansen - Chief Executive - Wintec


22 March 2020

Wintec teaching break for up to one week effective Monday 23 March 2020

Due to the evolving COVID-19 situation, Wintec will suspend teaching to all students on all Wintec campuses from Monday 23 March for up to five days

As Wintec prepares for the ongoing challenges of COVID-19, it is important we keep students and staff safe. We want to move to a mode of operations that means we can support our students with a wide-range of remote learning and student support options.

This teaching break will give our staff me to prepare for more online programme delivery, to allow for more physical distancing, and to be prepared for the situation if we have to close our campuses at a later stage.

This break in teaching applies to all Wintec students and all Wintec programmes, and will occur for up to five days. We will progressively “turn on” programmes again when they are ready – which means when we have suitable model for either online delivery, or controlled face-to-face delivery that is safe and can manage physical distancing appropriately.

Accordingly, there will be some programmes during the week that will go on-line, or start up again, (and for some, this may be as soon as Tuesday or Wednesday). Tutors and centres will be in touch with students around resuming study. Students, please make sure you check your emails and texts during the week.

Please note that at this stage, we do not need to close our campuses. Our campuses and support services will remain open so students can continue to use these facilities including our hubs, computer labs, health centre, cafes, etc. Our student accommodation will also remain open.

Please be assured that Wintec is committed to ensuring our students can continue their studies with as little disruption as possible. During this teaching break:

  • Your attendance records will be marked as present
  • Details around any student placements will be worked through, and you’ll be updated on outcomes
We will work through other issues over time, such as assessments, missed classes and content. We are working with New Zealand Qualifications Authority as a sector on these issues also. Our goal is manage this in the interests of students and minimise any disadvantage to you. Please be assured we are working through aspects to transition to a managed delivery model for all of our students, whether this is be face-to-face, online or a combination of the two. We are working closely with government agencies and consistently following their advice so we can best protect the welfare of our students, staff and community. We appreciate that this is a stressful and confusing time. If you have a specific concern or query, please email us and we will do our best to get back to you as quickly as possible. We will keep you updated with any developments. In the meantime, we encourage you all to wash your hands regularly, maintain social distancing where possible and stay safe. You can read further information on COVID-19 on the government’s COVID-19 website.


20 March 2020

Important notice for all students

All Wintec campuses remain open, and classes are operating as usual. The latest Ministry of Health announcement states that mass gatherings of more than 100 are banned, but this does NOT apply to educational institutions, workplaces, schools, supermarkets or public transport. It is important that we all follow these tips to protect ourselves and others from COVID-19:

  • Stay at home if you are unwell.
  • Wash your hands regularly and correctly! To do this, you need to wash your hands with soap for 20 seconds and dry your hands for 20 seconds.
  • Avoid touching your face.
  • Cough or sneeze into your elbow or a tissue.
  • Practice social distancing – stay 1 metre away from others where possible.
  • Reduce physical contact.  We should follow the Prime Minister’s advice not to “hug, hongi or handshake”.
We’ll update you with any new developments around your study and our campuses. Take care everyone.  


19 March 2020

Important COVID-19 update

If you have been in close contact (living in the same house or spent more than 15 minutes within close proximity) with someone being tested for COVID-19, please do NOT come to Wintec for 48 hours. If their test results are negative, you may return to Wintec. If their results are positive, you will be required by the Ministry of Health to self-isolate for 14 days from the last time you had contact with the infected person. The Ministry of Health has excellent guidelines on self-isolation that you can access here

If you are being tested for COVID-19 or have been told by Healthline to self-isolate, we NEED TO KNOW. Please email Winteccoronavirus2020@wintec.ac.nz with your name and student ID number.

Did you know that if you returned from overseas in the last 14 days, you are now required to self-isolate for 14 days?

Again, we need to know if you are self-isolating so we can work through your study or work options. We’re here to help, and it’s best that we know your situation for the safety of yourself and others. Simply send your details to this form

For the latest advice on the COVID-19 situation, including self-isolation guidelines, the new travel restrictions and general health advice, please visit the Ministry of Health website.

17 March 2020

Wintec campuses are open

We want to assure you as a Wintec student, that in light of the evolving coronavirus (COVID-19) situation, that for now, all Wintec campuses will remain open and classes will continue as normal.

Yesterday we made the decision to cancel our Graduation and Special Awards ceremonies happening this week, on the same day the Prime Minister announced limitations on large gatherings. The Government has put these restrictions in place to help ensure our country remains a safe place for all residents and visitors.

We will continue to monitor the situation closely, follow advice and seek guidance from the Ministry of Health and the New Zealand Government and use this information to inform our decision-making.  If the situation changes, be assured we will update you via our official channels. You can also keep informed with the latest Wintec or need-to-know information on this page.

Our priority during this time, is the health, wellbeing and safety of our students and staff, and you can be assured we are taking every precaution possible. This includes:

  • Ensuring our cleaning staff adhere to strict hygiene measures across all Wintec facilities, including hubs, washrooms and classrooms.
  • Providing hygiene guidelines at key points across our campuses as well as increased provision of paper towels, soap and hand sanitizer. 
  • Working with our students who are affected by travel restrictions.  In the wake of travel restrictions put in place by the New Zealand Government from midnight Sunday 15 March, 2020 if you need to self-isolate, we need to hear from you to help us work through your study or work options. Please send your details to this form.

If you are feeling unwell

If you have a fever, sore throat, cough, runny nose, nausea or other symptoms, do not come onto campus and do not come to your classes.

If you are feeling unwell, the first step you should take is to call your doctor.  If you have these symptoms and have recently been to a country or area of concern, or have been in close contact with someone confirmed with COVID-19, please telephone Healthline (for free) on 0800 358 5453 or your doctor immediately.  Healthline is staffed by friendly, expert nurses who will give you all the information and advice you need to take the right steps to get well.

If you are on campus and feeling unwell, do not come into the Wintec Health Services.  Please call 07-834-8869.  It is also important that you do not go to any other doctor or medical centre in person. This is because you do not want to infect others if you do have COVID-19 or another illness.  Always call Healthline first.

To reduce your risk of illness, always practise good hygiene:

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  • Put used tissues in the bin or a bag immediately.
  • Wash your hands with soap and water often (for at least 20 seconds).
  • Try to avoid close contact with people who are unwell.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Avoid personal contact, such as kissing, shaking hands, hugging, sharing cups or food.
  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  • Stay home if you feel unwell.

Information and support

For more information, please see the latest update from the Ministry of Health.

Healthline has set up a dedicated 0800 number specifically for health-related calls about coronavirus.

  • The number is 0800 358 5453
  • Or for international SIMs +64 9 358 5453
  • People calling that line will be able to talk with a member of the National Telehealth Service and interpreters will be on hand. The number is staffed by nurses, paramedics and health advisors.

We realise this may be a stressful time and there are options if you would like more support:

  1. Any students who need support can also contact our external counselling service Benestar on 0800 360 364 to speak with someone who is trained to provide support and assistance.  Please just identify yourself as being from Wintec if using this service.

For additional crisis or out of hours support outside of usual office hours:

  • Call or text 1737 (free 24/7 counselling phone line, available to call or text)
  • Contact the Waikato mental health crisis team on 0800 50 50 50
  • In an emergency, always contact 111.
16 March 2020

Wintec Graduation and Special Award Events Cancelled

Due to the evolving COVID-19 situation, it  is with considerable regret, Wintec has made a call to cancel remaining graduation ceremonies and parades, and Special Awards events from  16 -19 March 2020. 
Wintec Chief Executive David Christiansen says: "I understand this will be a huge disappointment for graduands, their families/whānau, friends and staff who have been looking forward to this day. This decision reflects developments around COVID-19 over the past 48 hours and the emerging position of government. While recognising it is late notice, we've decided to make the call now to give people as much notice as possible." 

Wintec will consider holding graduation ceremonies later in the year if the situation allows. In the meantime, all graduand qualifications will still be officially conferred.  Wintec graduates have the option to collect their certificates or have them mailed out.

Any graduate enquiries can be sent to graduation@wintec.ac.nz.

15 March 2020

With the new travel restrictions put in place by the New Zealand Government from midnight Sunday 15 March, 2020 are you a Wintec student, staff member or contractor who needs to self-isolate? 

If so, we need to hear from you.

It is good for us to know to help us work through your study or work options. We’re here to help, and it’s best that we know your situation for the safety of yourself and others.

Simply send your details to this form.

For latest advice on the COVID-19 situation, including self-isolation guidelines, the new travel restrictions and general health advice please visit Ministry of Health website -
Ministry of Health

See the latest advice on the travel restrictions here. 

Remember if you feel sick or unwell, there is a dedicated Healthline.

Dedicated 0800 number for health advice and information

Healthline has set up a dedicated 0800 number specifically for health-related calls about coronavirus.

  • The number is 0800 358 5453
  • Or for international SIMs +64 9 358 5453
  • People calling that line will be able to talk with a member of the National Telehealth Service and interpreters will be on hand. The number is staffed by nurses, paramedics and health advisors.


13 March 2020

Travel and border updates from the New Zealand Government as of 12 March 2020

Category 1a countries and territories

  • Mainland China
  • Iran

The government has announced temporary restriction on travellers arriving in New Zealand from Category 1a countries and territories as a precautionary measure to protect against the spread of COVID-19.

The restrictions prevent foreign nationals travelling from or transiting through Category 1a countries and territories from entering New Zealand.

All New Zealand citizens and permanent residents (and close family members) inbound from Category 1a countries and territories are requested to register with Healthline (0800 358 5453) and to undertake 14 days self-isolation starting from the date of the departure from that country or territory.

Category 1b countries and territories

  • Italy
  • Republic of Korea

Category 1b countries and territories do not have travel restrictions in place. People who have been in Category 1b countries and territories (excluding airport transit) are requested to register with Healthline (0800 358 5453) and self-isolate for 14 days starting from the date of departure from a Category 1b country and territory.

Category 2 countries and territories

  • Hong Kong
  • Japan
  • Singapore
  • Thailand

People who have recently travelled from Category 2 countries and territories (excluding airport transit) should be aware of the COVID-19 symptoms. You do not have to self-isolate if you are well. Anyone who develops symptoms within 14 days of departing the Category 2 country and territory should contact Healthline (0800 358 5453).

3 March 2020

The New Zealand Government has agreed to extend border restrictions for travellers from mainland China, Iran and the Diamond Princess cruise ship for a seven-day period.

A new set of temporary border restriction categories have also been agreed. These cover self-isolation requirements. For more information, read the COVID-19 Border Advisory

28 February 2020


The first case of COVID-19 has been confirmed in New Zealand.

This case was identified because the person and the family affected did the right thing and got in touch with health authorities.

What is still important is that we are all careful and observe basic health safety. Practising good hand and sneeze/cough hygiene is the best defence:

  • wash your hands often with soap and water before and after eating as well as after attending the toilet
  • cover coughs and sneezes with clean tissues or your elbow
  • put used tissues in the bin

Encourage anyone to stay home if unwell. If you are concerned that someone is showing symptoms of fever, cough or shortness of breath, encourage them to first ring Healthline (0800 358 5453) or contact their GP by phoning ahead of their visit to explain symptoms and travel history. 

For more information visit the Ministry of Health (MOH) COVID-19 question and answers page.

24 February 2020

The New Zealand Government has decided to extend a ban on foreign travellers arriving from China to protect against the spread of coronavirus.
Prime Minister Jacinda Ardern said the current restrictions, which were due to expire at midnight, should remain in place for a further eight days and would be reviewed every 48 hours. New Zealand citizens, permanent residents and their immediate families will be able to return but will have to self-isolate for 14 days. 18 February 2020

On Saturday 15 February, the New Zealand Government extended the travel restrictions into New Zealand for a further eight days until Monday 24 February, 2020 for all foreign nationals travelling from or transiting through mainland China to assist with the containment of Novel Coronavirus (COVID-19).

Student visas: Immigration New Zealand (INZ) has updated its information on student visas

7 February 2020 

The Ministry of Health has recently updated information including: 

  • a dedicated 0800 number for coronavirus health advice
  • updated advice about self-isolation
  • Facebook page now live.

Dedicated 0800 number for health advice and information

Healthline has set up a dedicated 0800 number specifically for health-related calls about coronavirus.

  • The number is 0800 358 5453
  • Or for international SIMs +64 9 358 5453
  • People calling that line will be able to talk with a member of the National Telehealth Service and interpreters will be on hand. The number is staffed by nurses, paramedics and health advisors.

Healthline’s existing number is still the main number to call for non-coronavirus health concerns.

Advice about self-isolation

Self-isolation means avoiding situations where you could infect other people. This means all situations where you may come in contact with others, such as social gatherings, work, school, child care/pre-school centres, university, faith-based gatherings, aged care and health care facilities, prisons, sports gatherings, supermarkets, restaurants, shopping malls, and all public gatherings.

If you are a visitor to New Zealand, this means you should avoid sitting in a restaurant, participating in any type of tour group, or using public transport, including flights, buses, and trains between cities in New Zealand.

If you are unsure if you should be self-isolating, please contact Healthline for free on 0800 611 116

Information about self-isolation has been updated.

Ministry of Health resources

Facebook page

The Ministry of Health now has a Facebook page: @minhealthnz. In addition to their Twitter channel [@minhealthnz], they will be using Facebook to alert people to key updates and messaging specifically about coronavirus.

Questions and answers

The Ministry has developed a novel coronavirus question and answers page. As the situation regarding novel coronavirus can evolve rapidly, the questions and answers page will be updated with the latest information.

Updated factsheet for travellers

The information for travellers arriving into New Zealand has been updated with the latest information. It is available in English (PDF, 161 KB) and simplified Chinese (PDF, 141 KB).

Signs and symptoms

What are the symptoms of 2019-nCoV?

Symptoms of 2019-nCoV are similar to a range of other illnesses such as influenza and do not necessarily mean that you have 2019-nCoV. Symptoms include fever, coughing and difficulty breathing. Difficulty breathing can be a sign of pneumonia and requires immediate medical attention. We don’t yet know how long symptoms take to show after a person has been infected, but current WHO assessments suggest that it is 2–10 days. 

What do I do if I am sick right now?

If you have a fever, cough or difficulty breathing please telephone Healthline (for free) on 0800 611 116.

Download the latest health advice

3 February 2020 

From today the New Zealand Government is placing temporary entry restrictions into New Zealand on all foreign nationals travelling from, or transiting through mainland China to assist with the containment of the novel coronavirus and to protect New Zealand and the Pacific Islands from the disease.

31 January 2020

Attention all Wintec students - do any of the following apply to you?

  • You have been to Wuhan or the Hubei Province in the last 14 days.

  • You have been in close contact with someone who, within the last 14 days, has been in Wuhan or the Hubei Province.

  • You have been in close contact with a confirmed or possible Novel Coronavirus (2019-nCoV) case (for example anyone sick with a respiratory type illness) in the last 14 days.

  • You have been in China in the last 14 days and are experiencing flu-like symptoms: fever; and respiratory symptoms such as cough, shortness of breath and difficulty breathing.

If so, we need to hear from you urgently so that we can assess your situation and work with you to manage it. This is a requirement from the New Zealand Government.

If the above does apply to you, please urgently email: Winteccoronavirus2020@wintec.ac.nz

Please note: If the above does apply to you we will be asking you that you do not come onto Wintec campuses until we can establish you are no longer a possible risk. 

We will work with you on a case by case basis, and it may require you to stand down for up to 14 days. During this time, we will work to support and advise you and to ensure that you are not disadvantaged if your attendance at Wintec is delayed. 

Thank you for your cooperation.

General Advice to all students

If for any reason you believe you have any health issues related to the coronavirus and become concerned about your health please seek medical advice by calling Healthline at 0800 611 116, or contact your doctor.

If you have any questions, please email Winteccoronavirus2020@wintec.ac.nz

The situation relating to the novel coronavirus is evolving. The health of our students and staff is a priority and we will continue to update you on the situation and the latest advice from authorities.  

Key sites to visit for the latest information on the virus and travel restrictions and advice are:

Ministry of Health

SafeTravel 

World Health Organisation